Volunteering and Youth Support Manager

**Volunteering and Youth Support Manager Location: UK Flexible (hybrid working between home and office) Contract type: Permanent Hours per week: 35 Salary: From £40,000 per annum (plus £3,344 Inner London Weighting allowance if applicable)

Can you take responsibility for ensuring the British Red Cross has the volunteers and young people, with the right skills, required to meet the needs outlined in our strategic workforce plans and deliver our 2030 Strategy?

About this opportunity**

This exciting new post is part of the British Red Cross’ new Volunteering and Youth team within People Services. This new team, created as part of a recent transformation programme, will set the future direction for volunteering and youth engagement at the BRC and support the entire organisation to ensure volunteers and young people are engaged in meaningful ways that work for them and help deliver our strategy.

As the Volunteering and Youth Support Manager, you’ll lead the team responsible for attracting, recruiting, deploying and supporting volunteers and young people throughout the organisation, commission support from colleagues to ensure that British Red Cross volunteering and youth engagement offers are marketed appropriately and able to attract a diverse audience.

Working collaboratively with colleagues, you’ll prioritise competing organisational demands for volunteers and young people, instil flexibility and dynamism within your team enabling them to succeed while adapting to rapidly changing demands, including disasters and emergencies and be accountable for the delivery of high-quality volunteer management support across the organisation, ensuring that our people have the skills to always deliver a high-quality volunteer and youth engagement experience

Diversity is something we celebrate

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

This role might be for you if…

• You have proven experience of delivering complex programmes of work often with competing priorities and changing requirements, from ideation through to continuous improvement
• You have experience of operating at a senior level within a volunteering function, or organisation engaging significant numbers of volunteers
• You have the ability to manage and make recommendations about a portfolio of activity in a dynamic environment, with often changing and competing priorities
• You have the ability to lead multi-disciplinary teams and develop clear and compelling strategies, inspiring and motivating both volunteers and staff without directing authority
• You can demonstrate knowledge and passion for volunteering / volunteer management best practice
• You are able to translate complex issues to different audience groups, and find insightful solutions to complicated problems
• You have strong IT and MS office skills as well as Google Analytics, Trello and other collaboration tools (e.g. Teams)
• You are data savvy, with a thorough understanding and experience of creating and using consumer insight, both data and research driven

About the Team

You’ll be leading the new Volunteer and Youth Support function within the wider Volunteering and Youth. This team will provide recruitment, deployment and retention support, based on prioritised need. A key aspect is the delivery of high-quality volunteer management support across the organisation, ensuring that those responsible for volunteers, have the skills to always deliver a high-quality experience for them. The function also houses our award winning Volunteer Support Line a vital and valued service to support our volunteers wellbeing.

(Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities and full person specification)

Closing date for applications is (23:59), Monday the 1st of August 2022 with interviews anticipated to be held week commencing 8th of August.

We offer a wide range of staff benefits, including:

• 36 days holiday (inclusive of bank holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy
• Genuine investment in your development

A little bit more about us…

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

Diversity is something we celebrate and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis