Senior Human Resources Coordinator (Staff Development and Learning (SDL))

Open to Internal and External Candidates

Position Title: Senior Human Resources Coordinator (Staff Development and Learning (SDL))

Duty Station: Geneva, Switzerland

Classification: General Service Staff, Grade G7

Type of Appointment: Special short-term graded, nine months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 03 July 2023

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

Under the overall supervision of the Senior Human Resources Officer and direct supervision of the Human Resources Officer (Learning and Development), the incumbent will provide a range of technical and specialized support functions to the Integrated Talent Management Unit (ITMU) by organizing a series of virtual and in-person IOM trainings, managing associated vendor relationships and contracts, and performing other duties as needed.

Core Functions / Responsibilities:

1. Manage a range of SDL-related learning and development initiatives and all associated interactions, both internally and externally, including, but not limited to, the Strategic Thinking and Management Programme; Chiefs of Mission Learning Path; Young African Professionals Programme; Geopolitical Analysis Training and the Staff Exchange Programme.
2. Coordinate communications with Translation Services in Headquarters for translatingSDL-related materials into French and Spanish.
3. Initiate and oversee procurement and contractual processes, including participating in or developing Long-term Agreements (LTAs) with vendors/partners, in coordination with the relevant Divisions. For such activities, engage with the Supply Chain Division, Department of Legal Affairs, and external service providers for Request for Proposals (RfPs), LTAs, and other contracts within ITMU. Ensure that payments for both vendors and individual consultants engaged for projects are processed in a timely manner.
4. Represent SDL in Selection Panels for training programmes and act as the SDL focal point with service providers for programmes under their responsibility.
5. Adapt and strengthen SDL’s activities to enhance and increase participation rates; contribute to awareness-raising activities to promote SDL offerings; collaborate with Regional HR Officers (RHROs) in identifying and meeting learning needs; and, organise regular meetings with relevant RHROs to keep them informed about staff development and learning matters.
6. Provide technical inputs for, and support the launch of SDL learning products, tools, and services.
7. Provide overall support for the organization of in-person training events in Headquarters. Conduct virtual sessions in English and French on career-related subjects and to introduce key audiences to the professional development opportunities offered by SDL. Deliver the same content in regional retreats for Resources Management Officers (RMOs) and HR Officers, as requested.

8.Perform other duties that may be assigned.

Required Qualifications and Experience:

Education

• University degree in Education, Human Resources, Business Administration, Psychology, or related field from an accredited academic institution with five years of relevant professional experience; or,
• High School Diploma with seven years of relevant professional experience.

Experience

• Experience supporting professional development programmes based on adult learning principles and other innovative practices is required;
• Prior experience in the management of ticketing systems and other user support solutions is an advantage.

Skills

• Proficiency in administering client support solutions and providing client support;
• Expertise in virtual and in-person facilitation, including within a diverse and multicultural environment;
• Advanced proficiency in the use of digital tools;
• Ability to produce quality work accurately and concisely according to set deadlines;
• Advanced communication skills, including ability to draft proposals, presentations, and project updates in a coherent and timely manner.

Languages

IOM’s official languages are English, French and Spanish.

For this position, fluency in English and French is required (oral and written). Working knowledge of Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. • Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internal candidates of the Organization will be considered as first-tier candidates.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Please be advised that this is a local position and as such only qualified Swiss nationals or candidates residing in Switzerland or neighbouring France will be considered.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.