Senior Fraud Strategy Analyst

Business Unit: Consumer Lending, Credit and Fraud

Salary: £33,600 – £44,000 DOE

Location: Flexible within UK

Contract Type: Permanent

Join Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We’re on the lookout for like-minded individuals and innovators to help drive our strategy forward. We’re also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin.

Here’s what it means for YOU:

• 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)​
• Five extra paid well-being days per year​
• A 35 hour working week
• 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market leading Pension & Private Medical Insurance
• Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness
• Ability to work anywhere in the UK​ (where the role allows)

And, you get these Red Hot Rewards from day one!

In a nutshell, the role holder will be responsible for undertaking fraud analytics to optimise application fraud defence systems, to ensure that fraud risk is within appetite, losses within budget and operational and genuine customer impacts are balanced. Driving and embedding VM fraud risks management agenda, internally with stakeholders across the business and externally with systems suppliers, industry bodies, law enforcement and government.

Here’s what you’ll be doing:

• Optimisation and monitoring performance of all application fraud detection and prevention systems and associated models.
• Configuring systems to manage fraud risk within appetite and budget
• Being part of an innovative fraud analytics team that tune application fraud defences to prevent fraud, while balancing operational impact and genuine customer interventions
• Supporting the definition and management of the application Fraud loss budget
• Producing accurate and relevant application fraud MI required by governance committees and stakeholders
• Provide daily, weekly, monthly & quarterly fraud loss monitoring and reporting,
• Providing SME analysis to support maintenance, development and investment in fraud defence systems.
• Fraud SME on application fraud projects
• Provide SME input and impact analysis to fraud response to incidents
• Internal stakeholder engagement
• Support external engagement with third party suppliers, industry bodies and law enforcement as required

To be successful you’ll need to bring

• Extensive experience in a Fraud Strategy analytics function within UK Retail Banking.
• Track record of managing application fraud loss within budget using systems, process, people and policy
• Extensive knowledge of industry standard application fraud systems and data sources such as Hunter, Detect, PowerCurve, CallValidate
• Practical experience of using SAS or equivalent analytical tools to develop data driven solutions
• Knowledge of fraud risks, threats and landscape
• Proven track record of application fraud systems strategy optimisation
• Expertise and ability to challenge effectively

Inclusion at Virgin Money

Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our careers team at [email protected].

Now the legal bit…

Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we will need to you to confirm you have the Right to Work in the UK.

If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years’ worth of satisfactory references.

Applications close: 23 Aug 2022