Virgin Money
Business Unit: Consumer Lending, Credit and Fraud
Salary: from £38,882 – £49,051 DOE
Location: Flexible within UK
Contract Type: Permanent
oin Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We’re on the lookout for like-minded individuals and innovators to help drive our strategy forward. We’re also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin.
Here’s what it means for YOU:
- 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)
- Five extra paid well-being days per year
- A 35-hour working week
- 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
- Market leading Pension & Private Medical Insurance
- Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness
- Ability to work anywhere in the UK (where the role allows)
And you get these Red-Hot Rewards from day one!
The core role of our Leaders is to deliver the very best performance through their people by keeping our Purpose, Strategic Aims and Values & Behaviours at the heart of all they do whilst developing their team with stretching goals to build capability and ambition.
In a nutshell, the role holder is responsible for leading in the design and delivery of best in market Plastics Fraud strategy (Debit and Credit Card). The primary output is to deliver fraud strategies that protect customers across the Plastics Fraud typology. This is to be achieved within all regulatory & policy guidelines.
Here’s what you’ll be doing:
- Deputising for the Fraud Strategy Manager
- Ownership, design and delivery of first line Fraud strategies including:-
- Debit Card Plastic Fraud
- Credit Card Plastic Fraud
- Continued optimisation of associated Fraud strategies to respond to ever changing marketplace & regulatory landscape
- Partnership with industry experts in creation of leading-edge strategies to combat fraud
- Utilising existing and new data sources to minimise both fraud loss and customer disruption
- Effective challenge of decision scoring tools provided by the Group Risk team / External suppliers
- Represent the bank in key engagements with regulators and industry bodies as required
- Supporting transformational fraud decision initiatives
To be successful you’ll need to bring
- Extensive experience in a Fraud Risk Strategy management position.
- Proven track record of delivering Fraud protection across typologies
- Expertise in Fraud Risk strategy including policy, scoring, rulesets, operations etc.
- Experience of building Fraud strategies using innovative new technologies to support new product development.
- Excellent communication skills – ability to condense and simplify complex information to brief and influence senior stakeholders
- Ability to support multiple priorities in a fast-changing environment
- Balance a strategic mind-set with a willingness to be hands-on with the process.
- Excellent interpersonal skills, with the ability to build business relationships with colleagues throughout the bank
- Creative thinking, intellectual curiosity
- Ability to prioritise effectively and manage various management team / other stakeholder expectations
- An ability to influence change in a positive and collaborative manner and turn ideas into practical solutions
Inclusion at Virgin Money
Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our careers team at [email protected].
Now the legal bit…
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we will need to you to confirm you have the Right to Work in the UK.
If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years’ worth of satisfactory references.
Applications close: 23 Aug 2022
To apply for this job please visit vacancies.virginmoney.com.