Usersnap
Usersnap is a web-based customer feedback platform used by companies like Facebook, Canva, and Microsoft worldwide.
We are searching for a data-driven Demand Generation Marketing Expert with a proven track record in B2B SaaS channels marketing, performance marketing, and growth hacking.
You will join an international, customer-focused team of talented professionals from Atlassian, Wix.com, Microsoft, and other successful companies. We challenge each other constantly to improve our work, ask hard questions, and, most importantly – have lots of fun along the way!
In this role, you’ll get to
- Strategize and create campaigns for the self-service product activation and retention stages (based on the AAARRR pirate marketing funnel) to increase ARPA and CLV
- Drive product engagement and upsell rates with free trial users and paying customers through effective communication and segmentation
- Track and perform analysis for all user activities and product interactions to build successful customer journeys and delightful customer experiences
- Utilize customer feedback and conduct user research for product initiatives and educational content creation.
We’re looking for people who have
- 5 years of B2B digital marketing experience in SaaS
- Proficiency in data analytics and email systems – including event tracking implementation, email deliverability (ActiveCampaign), and product usage analytics (Amplitude) – to be able to report measurable impact on revenue growth clearly
- Delivered in-app and email automation campaigns that contribute to trial conversion and customer retention rates
- Strong project management skills with the ability to research, run experiments, and optimize campaigns in a fast-paced environment
- Native (or fluent) English to craft high-quality content
- Excellent communication skills internally and externally.
What we offer
- An exciting job in an effectively growing company
- A global market with customers all over the world
- Learning on the job with a passionate international team
- English as our primary language in the team
- A modern open office space with free coffee, drinks, and fruits
- Working hours are flexible in a hybrid office/remote setup
- Flat hierarchy and transparent organizational communication, feel free to speak with the founders and management in 1on1s
Location
- Vienna, Austria (preferred)
- Linz, Austria
To apply for this job please visit usersnap.recruitee.com.