Programme Support Officer

Position Title: Programme Support Officer

Job Code: SVN 2023 435

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P1

Type of Appointment: Special short-term graded, 6 months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 16 January 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo

(the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;

Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar;

Marshall Islands; Micronesia (Federated States of); Namibia; Nauru;

Palau; Saint Kitts and Nevis; Saint Lucia; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

IOM’s ability to rapidly respond to a humanitarian crisis is an essential aspect of the Organization’s emergency response operations. As the number of humanitarian crises increases in the world, it can become challenging to mobilize IOM’s human resources to ensure that proper staff with the right profile and experience are being deployed; therefore, the ability to deploy internal (Roster) and external surge (Standby Partnership Programme) plays a critical role in the success of our past and current emergency response programmes.

Under the overall supervision of the Director, Department of Operations and Emergencies, direct supervision of the Senior Emergency Preparedness and Response Officer and the technical oversight of the Head of PRD at Headquarters, the successful candidate will be responsible for providing administrative facilitation for the execution of surge support across the different regions of operations in the areas of emergency and crisis preparedness, mitigation and response in natural disaster and conflict settings. Surge support includes external deployments through the Stand-by Partnership (SBP) mechanism as well as support to the focal point of DOE to the Deployment Roster.

Core Functions / Responsibilities:

Internal Surge – Roster

1. Provide administrative and logistical support to country offices and/or regional offices especially missions in emergency scale-up in identifying possible profiles for surge deployment (TDY, STA, AFS, Consultancy) IOM operations requiring DOE support through different surge modalities.
2. Assist with the onboarding process of surge deployment in close coordination with COs and ROs.
3. Track Country Office deployments as necessary and follow up with MHRO, OHU, and DFM-ESU and other necessary support units to help facilitate deployments.
4. Support day-to-day meetings with MHRO, ICT, and other Deployment Roster focal points by compiling and providing information that enhances the platform with the DOE-required upgrades and developments.
5. Communicate with and respond to more straightforward questions from applicants and DOEvetters and requesters in the Roster platform.
6. Update/maintain surge deployment trackers and databases as applicable to DOE.
7. Provide data for the surge support (Roster and SBP) communication updates using and extracting data drawn from the Roster.
8. Participate in administrative and logistics activities for the planning and organization of roster workshops.

Standby Partnership (SBP) Programme

1. Provide administrative support to DOE SBP focal points on the requirements for SBP deployments requested by IOM offices (Country, Regional and HQ Offices) in close coordination with the requesting office’s HR/administrative officers as well as SBP partners’ focal points.
2. Follow-up with IOM support units/focal points to help improve systematic workflow in onboarding an SBP deployment.
3. Under supervision and guidance, draft portions of performance reports, presentations, SBPA agreements, guidelines, and activity reports on SBPs according to IOM requirements.
4. Check if invoices are paid and IOM obligations met with regard to reimbursable loan-agreements with SBPs, and bring issues to the immediate attention of the supervisor.
5. Update/maintain SBP tracker and other databases on Standby Partner surge requests and deployments, which serves as a source to analyse and identify trends and gaps in expertise.
6. Participate in the administrative planning and preparation for workshops, meetings and information requests for the SBP Network.
7. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in migration, social science, human resources management, development studies or a related field from an accredited academic institution, or;
• University degree in the above fields with two years of relevant professional experience.

Experience

• Experience in emergencies in the field of preparedness and response;
• Experience in migration and crisis issues including project support or implementation;
• Experience in human resource management activities, particularly in IOM/UN;
• Experience working at an international level with the UN, international organizations, and non-government organization and in complex humanitarian operations, including conflict and post-conflict situations is highly desirable;
• Experience in the usage of office software packages (MS Word, Excel, etc.,), database development and/or maintenance, and knowledge of spreadsheet and data analysis.

Skills

• Good knowledge of UN and bilateral donor programming and reporting;
• Good knowledge of IOM HR rules, regulations and processes;
• Knowledge of IOM financial rules and regulations; and,
• Knowledge of the broad range of migration-related subject areas dealt with by the organization.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) [please delete the language already mentioned as required] is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, and makes people feel safe, respected and fairly treated.

Core Competencies – Behavioural Indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – Behavioural Indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time in Geneva, Switzerland on the respective closing date. No late applications will be accepted.