Payroll Specialist

In this role within Seoul, Korea, you will be responsible for the payroll related activities and projects with below main position objectives.

• Understand business needs and provide best suited solutions on Payroll and Compensation & Benefits.
• Offer expert advice and proposal to service recipient through development of deep expertise and staying abreast of current and emerging market insights and legal legislations.
• Drive process improvements, automation, and digitalization measures to offer best service delivery experience

Job details:

Operational Excellence

• Ensure data quality and data integrity for Payroll, and Compensation & Benefits.
• Manage full payroll portfolio (either in-house or via vendors) accurately, timely and in compliance with statutory requirements, business policies and company guidelines. Responsible for payroll issues resolutions, data analysis, payroll accounting activities, payroll taxation and legislation administration.
• Manage the time and attendance processes, including the maintenance of time system configurations, time settings such as public holiday calendar maintenance, work schedules arrangements, time calculation rules etc.
• Understand relevant legislation relating to relevant staff consultation and labor laws and manage employment related templates and policies.
• Manage the employee separation process, retirement pension contribution and payouts for DB and DC.
• Develop expertise in International labour and social standards and support relevant internal/external audit analysis and reporting i.e. Workplace Gender Equity (WGEA) reporting, Personnel Social Responsibliity (PSR) Reporting, Management Information System (MIS) Reporting, Corporate Audits etc.
• Responsible for vendor management for Payroll, and Compensation & Benefits, which includes service provider scouting, selection, negotiation, contract management, onboarding, performance monitoring and vendor invoice processing.

Service Engagement

• Provide advisory such as manual payment calculation, pay slip simulation, gross up computations for payment, national service claims, global mobility packages, compensation and benefits practices and guidelines, labour laws etc.
• Provide support to projects on merger, acquisitions, divestitures, and labor management partnerships e.g. due diligence analysis, business requirement gatherings, compensation workings etc.
• Monitor and track external developments and changes in market practices and legislation which affect the HR climate and support business to manage changes proactively.
• Analyze, clarify, and resolve operation issues and enquiries with close collaboration with relevant counterparts to ensure quality services are delivered. All unsolved and potential operational issues are escalated timely according to establish escalation process, with detailed analysis provided to manager.

Process Improvement and Project Initiatives

• Continuously review and maintain knowledge documents in areas of expertise.
• Identify opportunities, prepare business case and participate in digitalization and process optimization. Support the implementation of process improvements, automation and digitalization measures which will be rolled out predominantly in the GB KL Hub in Malaysia.
• Drive initiatives which contribute to the improvement of service experience
• Develop and maintain the blueprints of multiple system processors in Payroll, and Compensation & Benefits processes to ensure the capturing of business requirements, system settings, configuration needs and change trackers. Provide inputs and participate in user acceptance testing in system maintenance and upgrade, follow up and escalate timely with respective party to ensure fixes or changes can be delivered on time.

Others

• Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process.
• Contribute positively to a knowledge sharing environment through generously provide guidance and sharing knowledge with others.

Education and qualification

• Education: Bachelor degree in Social Studies, Business, HR Management or related discipline
• Working Experience: Minimum 5 years of work experience related to payroll and HR projects
• Technical & Professional Knowledge:
• Excellent verbal and written communication skills in Korean and English
• Consultative in approach; has a point of view but is open to others’ ideas; strong drive for results and collaborate with others to get things done
• Exhibits drive to identify improvement areas and solutions to the problem through bringing in external perspectives and previous experiences; shows persistence and identify the best options to implement the changes even when there are obstacles
• Proficiency in Microsoft Office suite, especially in Excel and PowerPoint and SAP

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