Head of Learning, Development and Wellbeing

About Us

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Head of Learning, Development and Wellbeing’s role is to lead on a range of learning choices that support both individual and organizational needs across the Partnership. The role will be responsible for shaping and implementing the leadership development, learning and wellbeing strategy across the organisation. The post holder will build and develop trusting relationships with senior stakeholders from across the Partnership to ensure all leaders have equitable access to learning and development and career opportunities that meet both individual, team and organisational requirements and priorities. The role also provides coaching expertise and support to team members at all levels in the organisation.

As a recognised professional and expert in Learning and Development they will ensure the offer is inclusive and of a high quality, benchmarked against best practice and delivers the outcomes and the return on investment, to ensure sustainable and measurable change which supports MSI’s culture, values, and behaviours.

Managing the L&D Coordinator and supporting the Francophone L&D Manager, the role will also be pivotal in leading MSI’s global wellbeing strategy – driving campaigns that promote, maintain, and improve the health and happiness of MSI’s team members across the Partnership.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following experience:

• Senior L&D experience in an international organization, ideally in the social business, charity, or NGO setting, demonstrating experience of working with culturally diverse teams across multiple time zones.
• A solid track record in the design and delivery of leadership and management programmes
• Experience in project managing and delivering learning and development solutions and programs with reference to best practice and research for setting-appropriate methodologies
• Coached managers to raise their performance.
• Experience of procuring and working with external suppliers to gain best value for money and deliver a quality service

To perform this role, it is essential that you have the following skills:

• Ability to influence without direct management, relating to groups such as the MHFAs and HR Leads, without acting as their line manager.
• People management and leadership skills, including developing the experience of colleagues within the HR team.
• Personal and business coaching skills
• Excellent written and verbal communication skills, including face to face and virtual facilitation/training delivery.
• Ability to organize and prioritize workload to meet deadlines and to support delivery against annual business plans.
• Effective networker and able to call on suitable external experts who support MSI’s mission to partner in the development agenda.
• Self- managed and self-sufficient and able to operate at both strategic and operational levels.

Qualifications/Education

• Professional qualification, e.g., MCIPD/FCIPD
• Coaching qualification (Desirable)
• Psychometric assessment qualifications (Desirable)
• MHFA England Instructor (Desirable)

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.

For this role, we’re looking for an individual who is:

• Approachable, with strong interpersonal & listening skills.
• The highest levels of integrity, and a strong ethical sense.
• Cultural sensitivity, initiative, and perseverance.
• Results and output orientated.
• Able to travel internationally and within the UK as required.

For more information about the role, please view the job framework on our website.

Location: London Support Office (Hybrid working)

Full- time: 35 hours a week

Contract type: Permanent

Salary: £54,000 to £65,000 per annum + discretionary bonus + benefits

Closing date: 10th March 2023 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.