Case Worker

Based in Şanlıurfa, the “Case Worker” is under the line management Case Officer
He/She will be responsible to:

o Implement case management and individual information counselling for project beneficiaries in Şanlıurfa and update service mapping

Key Activities/Tasks/Duties

• Implement case management activities especially for receiving disability health report through assessment, case planning, case implementation, follow up and case closure through regular case committee meetings
• Implement case management services through assessment, case planning, case implementation, follow up and case closure through regular case committee meetings
• Work with the team in the organization and externally to identify and register individual cases requiring protection intervention in the field and/or through centre visit
• Implement individual information counselling for beneficiaries during their visits and calls, and fill the pre-post tests
• Undertaking rapid and detailed assessments of beneficiaries
• Identify protection cases and follow up until case closure
• Accompanying beneficiaries for referrals etc. if necessary
• Supporting the service mapping and keeping service map updated
• Attend coordination meetings with other organizations
• Reporting and assisting Protection Coordinator for project reports
• Support to record registered cases in the database in a timely manner and update information as necessary and ensure that progress is updated in the database
• Ensuring accurate, timely and secure data entry of all the cases and maintain highly organized CM hard copy files
• Implementation of outreach for information dissemination regular and innovative ways
• Support and promote the standards outlined in the Code of Conduct and associated policies to project team
• Representing organization when needed professionally
• Perform any other tasks related to the program when required

Required Qualifications (Education/Languages/Work Experience):
Essential
 Bachelor’s Degree in education, Psychology, or any other relevant field.
 Minimum of 1 year of proven experience in a similar position.
 Fluent in the Arabic and Turkish languages.
Turkish citizenship

Desirable
 Intermediate level in the English language
 Experience working with Persons Living with Disabilities
 Experience in humanitarian work and principles

Required Competencies:
Technical Competencies (TC):
 Advanced knowledge in case management
 Advanced knowledge in protection activities
 Basic knowledge in report writing
 Basic knowledge in Excel & Word

Core Competencies (CC):
 Accountability.
 Communication
 Planning and organizing
 Creativity
 Stakeholder Orientation.
 Teamwork
 Commitment to Continuous Learning
 Technological awareness

Child safeguarding Policy

Child abuse in all forms is unacceptable to Sened, which recognizes its responsibility to protect children from harm in all areas of its work. Sened is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
Discrimination, Abuse and Harassment Policy
Sened expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. Sened employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside Sened.