Business Product Owner

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

The Product Owner will work within an agile team, contributing to the creation and delivery of desirable, feasible, viable, and sustainable products and solutions that fulfill customer needs. This role requires close collaboration with various stakeholders to ensure alignment with business goals and user requirements throughout the product development lifecycle.

Key Responsibilities:

Business Process Understanding:

• Gain a deep understanding of customer experiences to identify and fill product gaps and generate new ideas that grow market share and improve customer satisfaction
• Assist in developing ROI models and articulate the value proposition of new product features

Program / Solution Support:

• Participate in defining the product vision and roadmap, maintaining the product backlog, and prioritizing needs based on business value
• Support the delivery of product initiatives from conception through implementation, collaborating with cross-functional teams to meet objectives within time, budget, and quality parameters
• Provide insights and recommendations to senior product owners, business process owners and various business stakeholders

Team Collaboration:

• Work closely with agile teams, including developers, designers, and QA specialists, to ensure that the product vision is clearly understood and implemented effectively
• Support the Business Solution Owners in managing product rollouts and ensuring that all aspects of the program are integrated and functioning as intended

Stakeholder Communication:

• Liaise with various stakeholder groups to gather and prioritize product and customer requirements and ensure clear communication of product features and benefits
• Provide updates to stakeholders on product development progress and challenges

Operations & Continuous Improvement:

• Participate in the continuous review and improvement of the product by gathering and prioritizing product feedback and changes
• Collaborate with IT and business teams to ensure effective support workflows and adherence to SLAs, focusing on holistic incident and problem management

Data Management:

• Assist in shaping the information architecture in collaboration with IT and business architects, ensuring simplicity and end-to-end interoperability

Expected to demonstrate the We@RD dimensions and help evolve the functions culture beliefs and bring We@RocheDiagnostics to life, as part of the TransformD journey. The dimensions are:

• We are passionate about our customers and patients
• We radically simplify
• We trust, collaborate & have fun
• We ALL lead
• We experiment & learn

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.