Business Partner – Human Resources Provincial Response Lead

Title: Business Partner – Human Resources Provincial Response Lead

Location: Canada wide

Type of contract: Temporary Full time – Until March 2023

Salary Band: $31.31 – $38.68

An iconic brand and one of the most inspirational not-for-profit organizations on this planet – The Canadian Red Cross (CRC), is seeking a Business Partner – People Services (PS) Response Lead to join our COVID19 response team.

You want to be part of the world’s largest humanitarian network? You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization that makes a huge difference in the lives of Canadians here at home and abroad. What are you waiting for?

At the Canadian Red Cross, we help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. We are committed to having an accessible, diverse, and inclusive work environment where people with all abilities, ethnicities, gender identities and expressions, nationalities, religions, and sexual orientations can reach their full potential. All qualified persons, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, women, veterans, and others who share our values and contribute to fostering an inclusive and diverse workplace are encouraged to apply.

We are looking for a Business Partner – People Services Response Lead, you will assume responsibility for the functional planning, workforce planning, and overall quality and risk management of the services provided by the PS Response team in accordance with CRC established policies and procedures, relevant legislation, and government guidelines.

As a Business Partner – People Services Response Lead, you will:

• Partner with operational leaders to ensure the workforce requirements are in place to meet the services delivery expectations of the response operation in a safe and effective manner.
• Ensure workforce planning and scheduling is occurring to meet the operational needs
• As required, provide additional coaching and advice to managers and employees on PS matters including the interpretation of the human resource processes and policies, staffing/hiring, employee/volunteer relations, performance management, talent management, compensation, culture, and change management
• Provides direction and guidance in follow up to incidents in alignment to the incident protocols
• Is a member of Protection Team as it relates to incidents that involve or impact personnel
• During times of response, provide daily briefings to the leadership team and act as a liaison between leadership and the PS Response Teams
• Lead, mentor and responsible for PS Field Operation Team Leads and their teams (PS Responders / Assistants) with regards to their ongoing activities, ensuring quality support to the operational workforce.
• Ensure the appropriate set up and coordination of PS Response Teams, including the necessary equipment, tools and supplies are in place
• Manage assigned PS response budget including temporary hires, training costs and travel expenses
• Works with the specialist teams and people relations to plan and prioritize workload within the People Services team and identify areas of overlap or opportunities for synergies across operations
• Directly, or through the PS Response Teams, responsible for the tracking of trends and metrics and submission of reports as required
• Observe and educate others on routine precautions to ensure occupational health and safety standards in partnership with Occupational Health and Safety Advisors.
• Participates in disaster planning, preparation, response, and debriefing, acting as a trusted advisor in the process

What we are looking for:

• College diploma or university degree in in Human Resources, Volunteer Management or business with a minimum of three (3) to six (6) years experience in HR, VR or customer service role, or an equivalent combination of education and experience. Human Resources designation (CPHR, CHRL, CHRP or equivalent) preferred.
• Experience in an emergency environment, and/or knowledge of Red Cross role in emergency response, relief and recovery, an asset
• Demonstrated ability to lead a diverse team including virtual supervision and effective delegation
• Professionalism, creditability, and exceptional interpersonal skills and experience working collaboratively within a team and with the ability to establish and manage productive internal and external relationships at all levels of the organization
• Experience working in a complex matrix environment, with a diverse group of stakeholders
• Demonstrated skills in developing and implementing a range of workforce strategies and programs related to business needs (workforce planning, budget preparation, workforce development, performance management, etc.)
• Strong process and change management skills, combined with outstanding communication skills, confidence, and humility
• Bilingual (English and French) proficiency is preferred, fluency in English is required
• Strong computer skills in MS Office Suite, applicant tracking, and time and attendance systems
• Superior organization and time management skills
• This position requires a satisfactory Criminal Records Check required and satisfactory vulnerable sector check or a satisfactory Enhanced Police Information Check (EPIC)

Working Conditions:

• The majority of the work is performed in a virtual home office environment; therefore, the candidate must have reliable access to a computer, the internet, and a phone.
• Must be adaptable and have the ability to respond in local community and outside their community when responses are active.
• Able to work non-traditional hours (daytime, evenings and weekends) and respond to emergency/disaster related requests
• On site response work is performed in an adapted response environment which is moderately clean and comfortable.
• If working in a response site, health and safety considerations will be outlined prior to the assignment.
• Full vaccination against COVID -19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

The Canadian Red Cross is an organization guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.