Amazon
Job Summary
DESCRIPTION
Amazon’s Global Immigration Team is building a best-in-class professional service to deliver immigration support and services to Amazon businesses, employees, candidates, and internal stakeholders across the MENA region.
We are seeking a Senior MENA Immigration Specialist to support the growing needs of our MENA region including UAE, KSA, Bahrain, Kuwait, Jordan, Egypt, Israel and Turkey. In this role, you will represent Immigration on company-wide initiatives and manage your own portfolio of complex immigration projects. You will also be responsible for providing end-to-end support on complex immigration cases, working with external counsel on case filing strategies, responding to changing circumstances and needs and providing a connected and trusted case management experience.
Key job responsibilities
Responsibilities
Oversee external partners’ service levels and overall performance to ensure a frustration-free experience for Amazon employees and candidates in the region
Interact as needed with immigration supported employees, candidates, recruiters and HR teams on complex and escalated cases
Employ strong pan-MENA immigration experience to identify country-specific immigration considerations and assess case management and filing strategies
Educate internal stakeholders on immigration processes and trends in the region, keep them appraised of any regulatory changes and deliver compliance-driven and business focused solutions
Recommend and influence change communications to impacted employees, candidates and other internal stakeholders as a result of regulatory or administrative changes
Develop and deliver country-specific or regional immigration training sessions for recruiters and other HR stakeholders
Support the development of a successful MENA immigration program by identifying process improvement opportunities and creating enhanced systems and policies
Partner with the Business Intelligence team to create tracking mechanisms and other dashboards that measure the program’s overall health, such as cycle times, category usage and risk
Partner with other internal teams, including Onboarding and Recruitment, to continually streamline service delivery and improve processes and overall user experience
Oversee MENA petition auditing to ensure consistency and accuracy of filings
Develop country-level compliance guides, operational processes and controls to maintain Amazon’s sponsor obligations, and actively identify and close any gaps
Drive strategy analysis for entity restructures, M&A sand in-country expansions
Travel as needed to Amazon MENA locations to meet with local stakeholders and partners
Basic Qualifications
Bachelor’s degree in a related field (such as HR, legal or business management)
Extensive global immigration experience, including high volume experience in 3 or more countries in the MENA region
Experience advising business and HR leaders on complex immigration regulations, risk and legal compliance (either in-house or in a management consultancy / legal setting)
Experience resolving complex immigration issues independently and taking ownership in unfamiliar or ambiguous circumstances
Experience managing third party vendors including on-boarding, performance monitoring and improvement planning
Experience developing and implementing continuous improvement strategies in matrixed environments
Preferred Qualifications
Master’s degree in a related field such as HR, legal or business management
Demonstrable global immigration experience, including high volume experience in 5 or more countries in the MENA region
Deep understanding of immigration landscapes and trends across the region
Track record in building, implementing and managing large-scale global immigration programs
Global immigration vendor transition and new country on-boarding experience
Experience managing global and country-specific immigration audits
Experience negotiating immigration concessions with government authorities across MENA
Ability to adapt to change and collaborate effectively at all levels, in a highly matrixed environment
Excellent written and verbal communication skills
Solid sense of accountability, sound personal judgment and ability to adapt to change
Company – Amazon Middle East and NA FZ
Job ID: A2033966
To apply for this job please visit www.amazon.jobs.