Administrative Support V – Scheduler Team Lead

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front line healthcare services? PSS supports the day-to-day scheduling tasks of AHS employees & managers. As the Scheduler Team Lead you’ll provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads & determining clerk duties in collaboration with the SSC Manager. The successful lead will efficiently process payroll with timekeeping in ESP, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective & make the necessary corrections for accurate delivery of pay. You will provide scheduling support for Unit Managers, Unit Charge Nurses & Relief Team Managers to ensure unit work plans & staff schedules/assignments are up to date & maintained through ESP. Dynamic customer service skills will also be used to fluidly support your clients in optimizing the use of ESP & helping to extract information from staffing/scheduling reports & related statistics. The Scheduling Team Lead will act as a mentor for peers & must actively promote & facilitate a positive environment in the workplace by fostering a team attitude of acceptance & tolerance. The Scheduling Lead will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team & for internal clients. Scheduling Team Lead will be assigned to support North Zone & the correlative SSC hours of operation. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support V Union: AUPE GSS Department: COVID-19 Staffing Office Primary Location: Grande Prairie Public Health Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 07-MAR-2022 Temporary Employee Class: Temp F/T Benefits Date Available: 17-MAR-2022 Temporary End Date: 30-SEP-2022 Hours per Shift: 7.75 Length of Shift in weeks: 12 Shifts per cycle: 60 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $27.55 Maximum Salary: $33.50 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Staff scheduling experience with demonstrated use of related scheduling applications. 1 year of full time equivalent experience in an AHS, ESP Staffing Services Office within the past 5 years. Current working experience in the role of a Scheduler Team Lead within an AHS centralized Staffing Service Center. Timekeeping experience in ESP.

Preferred Qualifications:

Leadership experience (Delegating, Prioritizing, Coaching, Mediating). Successful completion of the Scheduler Team Lead training and orientation. Knowledge of the applicable collective agreements and pay codes.