WASH Adviser Syria Response Office

  • Contractor
  • Amman Jordan
  • TBD USD / Year
  • Norwegian Refugee Council profile




  • Job applications may no longer being accepted for this opportunity.


Norwegian Refugee Council

What we are looking for:

A highly qualified, experienced, and proactive WASH professional to lead the strategic transition towards sustainable implementation of the WASH services and strengthen the technical quality of the NRC’s WASH approaches. The WASH Adviser is responsible for planning and designing quality infrastructure projects serving the transition towards self-reliance, through mixed modalities and integration with other Core Competencies (CCs) (such as Shelter, Education, etc.). They will also leverage existing knowledge and expertise in Syria from past and ongoing programming in the WASH sector to design improved water supply and sanitation services. The role includes technical design development and sign-off, coordination, supporting field engineers in ensuring implementation is compliant with NRC donor, and national standards.

What you will do:

  • Contribute to WASH strategy research priorities and implementation;
  • Regular situational and technical analysis and advice regarding key human rights trends and risks and how these may impact NRC current and planned activities in Syria
  • Provide strategic advice and guidance to the WASH teams to ensure high-quality and effective research products;
  • Provide regular progress reports to the WASH and Shelter Specialist;
  • Ensure capacity building of project staff and transfer key skills, as requested by WASH and Shelter Specialist.
  • Review and monitor existing water supply programming and design transition approaches, water supply technical guidance and analysis aligned with Syria strategies and sustainability standards.
  • Contribute to fundraising, develop, and revise funding proposal, budgets, and donor reports.
  • Follow up on compliance with contractual commitments within WASH Programmes, ensure high technical quality and synergies in project implementation.
  • Provide technical direction and project implementation support, especially around integration, locally led systems and Area based approaches.
  • Ensure that key learnings are extracted from WASH Programmes implementation and incorporate them in the Core Competency (CC) and staff development processes.
  • Responsible for the development of water supply and sanitation services transition strategies and other WASH programme development initiatives, in addition to the pilots of locally designed and led approaches.
  • Responsible for the exchange (and crosspollination) of technical resources and lessons learned around water resources management, exit strategies and integration.
  • Support the implementation of the infrastructure component of the WASH programmes with production of relevant Standard Operating Procedures (SOPs) for all implementation modalities, where required.
  • Provide technical and operational support to NRC team and partners on the application of NRC policies, strategies and best practices on WASH and Climate related issues to support programme implementation.
  • Undertake document quality control and follow up, with a focus on: Needs assessments, Quality Assessment, Feasibility studies, Cost benefit analysis, technical standards; Monitoring and Evaluation, through harmonization and strengthening of Monitoring &Evaluation (M&E)tools.
  • Ensuring safe programming and protection mainstreaming within the infrastructure activities of the WASH transition interventions.
  • Contribute to the identification and utilization of programmatic synergies between WASH and the other core competencies as well as with Safe and Inclusive Programming (SIP) and Greening the Orange (environment).
  • Represent NRC at relevant coordination and bilateral meetings, and as delegated by line manager.
  • Contribute to global and regional programme initiatives including cash-based interventions, regional workshops, WASH Development Plan and Energy initiative.

Please download the detailed job description to learn more about the position.

What you will bring:

  • Minimum 5 years of experience within a senior technical WASH role in a humanitarian/recovery context.
  • Experience from working in complex and volatile contexts. Knowledge of the context in Syria and neighbouring countries is highly desirable.
  • Experience and skill set in the following areas are desirable: market-based approaches to WASH, community engagement and inclusive programming in WASH, climate change related to WASH programmes.
  • Expertise in WASH programming and strategic approaches to program development.
  • Understanding of and commitment to integrated programming approaches and programme quality.
  • Experience with remotely managed programming is an asset.
  • Knowledge about own leadership skills/profile with documented results related to the position’s responsibilities.
  • Fluency in English, both written and verbal. Knowledge of Arabic is highly desirable.

What we offer:

  • Duty station: Amman, Jordan
  • Contract: 12 months (Fixed-term contract renewal based on performance, funds availability and need for the position)
  • Travel: Up to 20% International Travel
  • Salary/benefits: grade 8 on NRC’s salary scale, with accompanying terms and conditions
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.

Entering the thirteenth year of the conflict in 2023, more than half of the Syrian population remains displaced from their homes with 5.4 million refugees living abroad and another 6.8 million internally displaced persons inside Syria. Conflict and protracted mass population displacement, combined with severe economic downturn (fuelled among other things by the impact of the economic collapse in Lebanon, international sanctions and import control, etc.), depreciation of the Syrian pound, inflation with soaring food and fuel prices, loss of livelihoods, water crisis and drought and reduced food production have led to widespread poverty, food insecurity and increased deterioration of the humanitarian situation across Syria.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.
  • join a work culture that empowers every employee to share ideas and take responsibility.
  • be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC’s operations in Syria here.

ABOUT US

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

How to apply

Important information about the application process

  • Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • We invite applications from all qualified and interested candidates. Send in your application here by latest January 7, 2024.
  • We receive many applications for each vacant position and so only shortlisted candidates will be contacted.
  • If you have any questions about this role, please email [email protected]with the job title as the subject line.

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