Training Coordinator – Ukraine Response

Contract length: 6 months, with the possibility of extension, contingent on funding

Hours: full-time

Location: remote, available on Central European time zone

Travel: limited

Reporting to: Regional Program Director – Ukraine Response

Salary range: $4,100-$4,900 USD/month

Application deadline: June 30th, 2022*

*Due to the urgency of this vacancy, screening and interviews will commence immediately and the candidate can be selected at any stage before the closing date.

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

We offer in addition to salary:

• an innovative work environment with a diverse and passionate team,
• 20 days of annual leave and 10 days of floating holidays,
• the flexibility of home-based/remote work,
• accommodation and per diems when on deployment.

The Role

The people affected by conflict in Ukraine find their situation compounded by a crisis of communication and technology. Vulnerable groups in particular face challenges – older people may not be tech-savvy, while marginalized groups may speak different languages, or require different forms and channels of communication. These groups may struggle to access life-saving information and to have the ability to share their needs and challenges. CLEAR Global is committed to providing practical solutions to inform more effective two-way communication between those affected by the crisis and those aiming to support them. Providing training to response actors in such areas as humanitarian interpreting, accountability to affected populations (AAP), and communicating with communities (CWC) is a key part of our strategy.

The Training Coordinator – Ukraine Response, will oversee all training components of CLEAR Global’s Ukraine response strategy across Ukraine, Poland, Romania and Moldova; this will include maintaining a team or roster of trainers on staff/on demand; liaising with response actors on training needs; and ensuring high-quality delivery of training packages. The Coordinator will be responsible for supporting trainers in each country in the creation, adaptation, implementation and evaluation of CLEAR Global’s training packages. The Training Coordinator will also be the focal point for training with all partners, including INGOs and local NGOs, governments and the UN.

Responsibilities

• Hire, maintain and manage a team or roster of high-quality training providers in each country
• Support trainers in creation, adaptation, delivery and evaluation of various training packages
• Liaise with NGOs, both national and international, the UN, government authorities, and conflict-affected populations to inform training needs and priorities
• Ensure high quality training delivery – monitoring trainers, reviewing evaluations and feedback, ensuring training stays relevant to the context
• With support from admin officer and other colleagues, ensure on time, on budget, smooth delivery of trainings
• Arrange systems within response coordination mechanisms and partner agencies for scheduling training and identifying training participants, according to demand, budget, timeframe and logistical support
• Collaborate internally with CLEAR Global experts to develop training based on identified needs, such as plain language editing, active listening, accountability to affected populations, etc, in addition to existing modules like humanitarian interpretation

Please note that these roles and responsibilities are approximate and may change over time.

Qualifications

The Training Coordinator should be a creative self-starter with a strong sense of initiative, experienced in conducting or overseeing training in a humanitarian context on relevant topics, and enthusiastic about the importance of increasing access to knowledge through language. The right candidate is an energetic team player who agrees with CLEAR Global’s basic beliefs and values and who can work virtually with team members based throughout the world.

Requirements

• Relevant university degree – education, international relations, or similar
• 4+ years of training delivery and/or oversight in humanitarian or development contexts, or other directly related roles
• Experience developing training modules and facilitator guides
• Understanding of the principles of Accountability to Affected People / Communicating with Communities
• Excellent writing and presentation skills in English
• Knowledge of Ukrainian, Romanian or Polish a plus
• Language technology, interpreting or translation experience a plus

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 80,000 community members translate millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.