TERMS OF REFERENCE (MALE) Psychological Support Consultant – Staff Care

TERMS OF REFERENCE
(MALE) Psychological Support Consultant – Staff Care

Services: Provide individual face-to-face or tele-sessions, group sessions and awareness raising for HI employees and partners staffs.

Reports to:

HI Human Resources Manager-for administrative follow-up
MHPSS Specialist for technical follow-up;

I. BACKGROUND
Handicap International (Humanity & Inclusion- HI) is an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, HI’s actions are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and realization of their fundamental rights.
Handicap International is a not-for-profit organization with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.
For more details on the association: http://www.handicap-international.org
The Syrian crisis is the greatest humanitarian crisis of the last 20 years. According to the latest UN figures, about 13.5 million people are currently affected by the crisis in Syria, including about 6.5 million IDPs, while over 4 million Syrians have sought refuge in neighboring countries or in Europe. The current humanitarian response only provides a patchy and partial coverage of the growing humanitarian needs. Five years after the beginning of the crisis, the number of injured persons in Syria keeps rising, with a severe lack of health and rehabilitation care and psychosocial support. In hard-to-reach areas and/or areas of new displacement, local populations and IDPs (Internally Displaced Persons) in need of emergency assistance in terms of food, household essential items, and other basic needs. The inclusion of the most vulnerable, including persons with disabilities, in the humanitarian response remains a major concern.
HI is managing a remote humanitarian program from three hubs in Jordan, Lebanon and Syria, along four main pillars:

1. Support to health partners (hospitals, care houses, rehabilitation centers, local NGOs) for the provision of comprehensive rehabilitation services (physical and functional rehabilitation, psychosocial support and/or prosthetics and orthotics) through training, technical supervisions and donations of assistive devices and/or equipment;
2. Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons) and urgent marking of hazardous areas;
3. Training and technical support to other humanitarian actors on the inclusion of persons with disabilities and other vulnerable persons in the humanitarian response.

The actual intervention is based on a mix of remote management of national teams and remote partnerships with local structures and organizations. HI has implemented some direct management programs in the past and is looking for ways to launch more in the coming months.

II. OBJECTIVES

1. Provide at least 1 awareness raising session in each base (6 bases) to inform staff on the service and general information on staff.
2. Provide individual psychological support sessions to national staff members of HI Syria mission – face-to-face sessions (if possible), but also by phone and skype as requested through the following process and to a maximum of 6 individual sessions per staff per calendar year.
   HI’s employees will directly contact the service provider to schedule their appointment, preferably on Friday and Tuesday, according to the availability of the service provider.
   The service provider will consult the staff list in annex to this contract to confirm the individual is entitled to the individual session (depending on previous sessions received).
   The service provider will invoice HI on a monthly basis for the sessions completed during the month.
   – Additional sessions provided upon request of the employees: after the 6th session, and according to the level of needs decision will be made upon HI HR Co validation to 1/ give additional sessions; 2/ refer the employee to the adequate service.
3. Provide psychological support to partners’ staffs that would have faced critical incidents:
   – if 5 or more persons impacted: 1 group session for all + 1 individual session / person upon request; if more individual sessions are requested, decision will be taken together with the HR Co.
   – If 4 persons or less impacted: 1 individual session provided to each one + 1 additional individual session / person upon request; if more individual sessions are requested, decision will be taken together with the HR Co. Sessions will be provided by Skype and/or face-to-face, depending on the situation.

III. CONDITIONS

Beirut / Amman / North-East Syria/North West Syria:
Sessions can be delivered via Skype/phone.
In case of visit of the consultant to the field, HI will take care of the transportation, accommodation (either in hotel or individual room in shared guesthouse), visa, and all costs related to the trip and the travel allowance for the working hours spent traveling will be specified in the contract. A local mobile phone will be provided for the whole duration of the stay.

IV. Profile requirement

– At least 5 years of experience in MHPSS.
– Master’s degree in Clinical Psychology, preferably licensed Psychotherapist.
– Experience in providing psychological care in Arabic – especially in acute and protracted crisis settings will be a plus.
– Cross-cultural working experience in the field of staff care and psychosocial support.
– Knowledge and experience providing individual and group staff support activities.
– Strong interpersonal and communication skills in a dynamic, multicultural setting. – Proven reliability in the delivery of timely and quality services.
– Sound understanding of professional ethics as they apply to mental health and employee care.

V. Languages

Arabic: Native speaker of the language (mother tongue).
English: excellent command in English written and spoken.

VI. PROPOSAL

1. Preparation of Proposals

The Consultant shall bear all costs associated with the preparation and submission of its Proposal and HI shall not be responsible or liable for those costs, regardless of the conduct or outcome of the selection process. HI is not bound to accept any proposal, and reserves the right to annul the selection process at any time prior to contract award, without thereby incurring any liability to the Consultant;

1. The Proposal,

as well as all correspondence and documents relating to the Proposal exchanged between the Consultant and HI, shall be written in English or translated to English;
2. Proposals must remain valid for 90 calendar days after the proposal submission deadline, during this period; the Consultant shall maintain its original proposal without any change, including the availability of the Key Experts, and the proposed rate;
3. HI will make its best effort to complete the negotiations within the proposal’s validity period. However, should the need arise, the Client may request, in writing, all Consultants who submitted Proposals prior to the submission deadline to extend the Proposals’ validity;
4. The Consultant has the right to refuse to extend the validity of its Proposal in which case such Proposal will not be further evaluated.

1. Technical Proposal

The following documents must be included in the Technical proposal:

1. Candidate CV.
2. Copy of all certificates required above.
3. Proven previous experience.
4. Financial Proposal
   The Financial Proposal shall list all the following:
   • Cost per individual session (one individual session is between 50-60 minutes).
   • Cost per group session (one group session is between 60-90 minutes).
   • Cost per hour in case of travelling.
5. Administrative Documentation
6. Legal and valid registration as consultant in the country of residence.
7. Evidence that government taxes have been paid.
8. The consultant(s) are responsible for personal/life/travel and health insurance for themselves and their team(s).
9. Proof that the Service Provider has paid social security contributions.