Tenancy Sustainment Officer

We have a new and exciting opportunity for a TSO. This is a key post contributing to the delivery of Adullam’s housing services to its residents.Working within Association’s corporate aims and objectives you will deliver a customer focussed service.

You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.

You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.

You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents.

You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association’s values, culture and ethos.

You will be expected to contribute to the maintenance and development of the Association’s values, culture, and ethos.

If you’re the kind of person who can relate to our values of “integrity and fairness, valuing the individual and striving for excellence” and can help others to help themselves, you’ll gain a great deal from working with us. In return we offer a competitive salary and benefits package which includes; starting salary £20,400, 5 weeks’ holiday (excluding bank holidays) rising to 6 weeks after service, plus bank holidays; additional holiday per year available based on attendance; Westfield Heath Cash Plan; Death in service policy; pension scheme; enhanced sick pay; enhanced maternity pay and paternity pay.

Please ensure your CV and supporting documentation clearly outlines your skills, competence and experience in relation to the requirements of the role.

The closing date is 9am, Monday 7th March 2022

This post is subject to an Enhanced Disclosure & Barring Service check

At Adullam we celebrate diversity and offer opportunities for all – the only difference we see is the difference you can make.

Adullam Homes Housing Association Limited is a charitable Community Benefit Society registered with the Financial Conduct AuthorityRegister Number 20853