Temporary HR Administrator

My client who is an award winning healthcare provider is seeking 3 x HR Administrators to work on a 3 month minimum temporary contract based in central Epsom.

• Located 5 minute walk from the train station
• Serviced by south west trains & southern Services
• Parking on Site
• £22,000 – £24,000
• 9am-5:30pm

You will be required to work in any of there teams which will include; recruitment, on-boarding, learning development, life cycle and help desk. Supporting manager, employees and external customers, helping them with HR enquiries.

You will have experience, knowledge & expertise in the following:

• Strong administrator experience in HR
• Strong commitment to delivering excellent customer service
• Continuous improvement mind-set
• Advanced IT skills including Microsoft Office, HR, Payroll and Case Management systems
• Understands the need to be confidential in dealing with HR related issues

Competencies They Are Looking For

• Team player with a flexible, ‘can do’ attitude
• Excellent attention to detail
• Excellent organisational skills with the ability to prioritise
• Ability to remain calm under pressure
• Numerate with good communication and interpersonal skills
• Customer Focus
• Achievement Focus
• Communicating and Influencing
• Teamwork & Co-operation

Key Responsibilities

• Being the first point of contact for customer queries raised by email or phone
• Identifying customer needs, seeking and providing effective solutions to their queries
• Managing stakeholders to ensure queries are dealt with in a timely manner, meeting agreed service levels and customer expectation
• Developing rapport with customers quickly, building trust and delivering on promises
• Taking ownership for HR queries within the scope of the team and agreed hand-offs, maintaining contact with customers until their query has been resolved satisfactorily
• Managing a caseload within the HR case management system, ensuring that all relevant transactions are recorded and actioned appropriately
• Preparing HR related correspondence such as contractual change letters and ex-employee/mortgage references
• Maintaining employee records on our HR and payroll system, making sure they are accurate and up to date
• Payroll processing of new starters, changes and leavers ensuring accuracy at all times
• Managing our pre-employment screening process for new hires and the renewals process for existing employees, working closely with internal stakeholders and third party providers to ensure satisfactory references and essential documentation is received
• Maintain the electronic filing system, ensuring an accurate record of employee correspondence and compliance with the Data Protection Act
• Ensure all authorisation requirements are met in line with the company delegated authority procedure Manage the HR admin new starter process from beginning to end, ensuring new hires to Nuffield Health have a positive onboarding experience Review, store and process new starter documents; application forms, employment background, education, qualifications, work permits and references etc. ensuring that all information meets company and statutory requirements
• Monitor and process DBS applications including completing document checks online, flagging any issues as appropriate
• Create and update procedures, letters and forms in line with changes in company policy, procedures and/or legislation

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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• Salary
• 11 –
• 12.31 / Hourly