Team Assistant

Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our core belief that you can never care too much or be too thoughtful, we do things a little differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date – we are Europe’s most loved flower and gifting platform, growing at 100% year on year.

2021 was an exciting year for us! In January we announced our £75 million Series D funding round, led by General Catalyst (backers of Airbnb and Deliveroo), with participation from multiple other top tier investors including Index Ventures (who have also backed companies such as Transferwise and Glossier). Bloom & Wild acquired bloomon in April 2021 and Bergamotte in July 2021, cementing our position as Europe’s leading online flower company. Together, we are active in 8 countries. We are home to a family of 3 strong brands, Bloom & Wild, Bloomon and Bergamotte.

We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team.

We have been named one of the 5 fastest growing tech companies in Europe and are alumni of Tech Nation’s Future Fifty. We were also one of the Sunday Times Top 100 Small Companies to Work For 2020.

Assistant Team at Bloom & Wild

The overall Bloom & Wild team is now over 350 people across 3 countries. The Assistant Team sits within our People organisation, and reports directly to the CEO. This role will report into the Executive Assistant to the CEO and COO. We are growing the Assistant Team given our acquisition of bloomon and Bergamotte and our growing number of VPs. You will collaborate with people from all over the business, including: Finance, Business Development, Brand, Comms, Commercial, Warehouse, Quality Styling and Marketing.

The focus of the Assistant Team is to support the leaders of our business to become efficient and effective in their leadership positions. Using our organisational, logistical and problem solving skills, we aim to bring fresh perspective to current processes so that leaders can better utilise their time and resources. The team is expected to keep on top of all admin tasks around diary management and is given autonomy in doing so.

This is a fantastic role for someone wanting to start their career in the Assistant world. You’ll have the opportunity to develop and grow, while learning and having fun at the same time!

The Role And Ways Of Working

• Diary and time management for 9 VPs across the business
• Scheduling internal and external meetings on request from the team
• Booking travel, accommodation and transfers
• Plan and co-ordinate team offsites including venue finding and catering
• Completion and submission of expense claims.
• Observe and manage internal team culture to increase communication and team morale
• Work within the EA team to collaborate, effectively transfer information and share knowledge

You

• At least 1 year’s experience within an administrative role
• Understanding of G-Suite
• High level of attention to detail and excellent organisational skills
• Excellent written skills, able to respond accurately and appropriately to a range of stakeholders
• Strong communication and interpersonal skills
• High level of integrity
• Team player with a commitment to group goals & company values
• Enthusiastic and driven, with a positive outlook
• Empathetic decision maker – you put customers first and seek to understand what will work for them
• Intellectually curious – you love to tackle problems with others.
• You care about the details and consistently deliver excellent work.
• Proactive project manager – you take ownership and get stuck in, and you’re able to balance multiple projects and priorities

It would be nice if you also…

• Have experience of supporting at management level or above

Working Environment

Currently, the majority of our teams are still working from home. However, in line with government restrictions, we are gradually opening up our beautiful, flower filled office again – for teams to use as much or as little as they’d like. We continue not to expect people to come in as a norm, though managers may ask teams to come in for specific reasons (unless you are a fully remote worker).

Our plan moving forward is to continue to find ways of incorporating remote work into our daily, business as usual, ways of operating.

And we have no expectation that our teams will need to come into the office 5 days per week again.

Our Perks And Benefits

• 25 days holiday, with an additional day off for your birthday, plus bank holidays, totalling 34 days, per annum
• Option to buy an extra 5 days holiday
• Flexible working schedule (core hours from 10-4pm)
• Flexible bank holidays that fit with your beliefs, values and celebration calendar
• Choose your laptop and any extra equipment you need to do your best work
• Health cash plan through Simplyhealth
• Pension Contribution
• Personal Development Budget
• Discounts on our blooms!
• Enhanced Family Friendly Policy
• Workplace nursery – a salary sacrifice based childcare scheme
• Cycle to work scheme
• Lunch & Learns
• Bloom & Go Wild trips!

When We’re In The Office

Our lovely, light and spacious office is conveniently located close to Vauxhall and Oval stations in London. We have an informal, inclusive and scale-up culture and those who choose to come into the office, also benefit from:

• Free snacks
• Early finishes on Thursdays & Fridays to spend more time with each other.
• Beer, wine and soft drinks fridge
• Cycle to Work Scheme
• We’re a social bunch and plan to re-start our regular company wide events as soon as we can!

In addition to our normal perks and benefits we’re supporting each other and maintaining our culture remotely through:

• Weekly online yoga class and access to ClassPass workout content
• Birthdays, anniversaries, and special occasions celebrated
• Virtual Stand Up for weekly company updates, and Virtual Monthly Meeting to celebrate our successes and value nominations
• Remote lunch and learns.
• Wellbeing support through our online platform, Spill, which offers online therapy sessions
• New slack channels and ways of creating community remotely
• Peak Treats to support our team during our busier times – such as DIY meal kits and letterbox snacks

We apply our five key values of delight, customer first, care, innovation and pride (find out more here ), and look to reward those who are demonstrating them exceptionally in their day to day work.

Our Recruitment Process

This Will Involve An Initial Chat With Our Talent Associate, Shannon, Followed By

We are continuing to conduct the majority of our interview processes remotely via video.

• 1 hour with Lizzie (EA to the CEO and COO)
• 30 minutes with Rachel (EA to our CTO and CPO’s) and 30 minute task with Lizzie and Rachel
• 30 minute final round interview with Cat (Director of People & Talent)

This role will close EOD Wednesday 13th April.

Your application experience is important to us and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and would love to hear from you directly on how we can improve. If you have any suggestions please feel free to let us know.