Systems Administrator


Key Responsibilities:-��� Experience should be between 5 to 8 Years.��� Provide day-to-day operational support including responding to incidents, service requests and tasks��� Ensure operational documentation meets completeness and quality thresholds��� Participate in the development of customer support processes, technical planning, and work coordination��� Identify any gap on the operational support and suggest correction actions��� Ensure maximum availability, service hours coverage and skills effectiveness��� Create a healthy interpersonal and team-oriented environment��� Maximize Systems performance by monitoring the infrastructure, identifying and resolving bottleneck, troubleshooting problems/outages and suggesting improvements��� Write comprehensive technical reports including assessment-based findings, outcomes and propositions for further system security enhancement��� Manage and prioritize multiple assigned tasks to meet established deadlines��� Liaise with vendors and other IT personnel for problem resolution��� Support other teams for performance/ availability issuesBackground :-��� Experience in managing and supporting complex systems that are built on a number of different technologies��� Intermediate level experience��� Experience in Managed Services (System)��� Experience in different automation and monitoring tools, backup solutions (commvault), patch management, storage administration, virtualization technologies, OS administration (Linux and Windows), Cloud Providers and Microsoft Infrastructure Technologies��� Experience in managing and supporting servers, backup and storage hardware��� Experience in systems monitoring, performance tuning and troubleshooting��� Experience with planning, implementing and improving system policies and configurations��� Experience following ITSM policies and processesQualifications:Bachelors in Computer Science, Computer Engineering, Information Technology, Information Systems or equivalentPreferred Certifications/Training:��� Microsoft Certified Systems Engineer (MSCE: Core Infrastructure)��� VMware Certified Professional Data Center Virtualization (VCP6-DCV)��� Red Hat Certified System Administrator (RHCSA)��� Cloud Providers (Azure, AWS, Google )��� ITIL v3 Foundation or higher desirableSoft Skills��� Excellent verbal and written communication��� Mentoring and coaching��� Flexibility and adaptability��� Decision making��� Emotional intelligence��� Empowerment��� Attention to details��� Problem solving��� Analytical thinking��� Accountability and responsibility��� Presentation��� Reporting

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