Kitopi
Kitopi (pronounced: ���������Kee-Toh-Pee���������) stands for Kitchen Utopia. We serve as enablers to our brand partners in the food market by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging – working closely with our delivery partners to help deliver exceptional food, on our customer���������s terms. We are able to achieve this with our in-built, pioneering cloud kitchen technology – a first-of-its-kind innovation.
Our services have also expanded beyond the kitchen to include subscription-based meal plans, and a first-of-its-kind on-demand food court concept Mix ���������N��������� Match . Kitopi currently operates more than 80 kitchens across the UAE, KSA, Kuwaitazing Kitopians.
And we can���������t wait for you to join us.
We are seeking a System Administrator to maintain, upgrade and manage our software, hardware and networks. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
What You’ll Do
- Assisting with Product Launches & Technical Support on necessary operations within Kitopi.
- Setting up and maintaining hardware and network infrastructure in multiple locations, knowledge of Fortinet network appliances.
- Rolling out Microsoft Dynamics ERP, internal POS and other systems implementation plan across all kitchens and offices
- Implementation and training staff on all new products/features
- Support data analysts with validation checks including Looker dashboards
- Documeuser manuals on process flows and new requirements after coordinating with teams on new features
- Ensuring all processes are being followed daily
- Troubleshooting system issues and escalating them to support teams if needed
- Maintaining internal and external SLA���������s, internal knowledge base and IT asset database
- Setting up relationship with local AMC companies
What Are We Looking For?
- Minimum of 3+ years experience within IT industry.
- Knowledge of Fortinet network appliances.
- Strong knowledge of SaaS/Cloud systems along with a general understanding and knowledge of operation systems such as POS, ERP and CRM systems.
- Excellent judgement and critical thinking skills with the ability to utilize data to establish trigger point priorities and develop a tactic to deploy them.
- Experience working directly with internal and external stakeholders.
- Experience working in a fast paced environment</lExperience with IT procurement
- Proven experience as a System Administrator, Network Administrator or similar role
- Knowledge of various operating systems and platforms, in specific Microsoft Dynamics ERP System
- BSc/Ba in Information Technology, Computer Science or a related discipline
- Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work, in the world. We want to empower you to be the best version of yourself every single day – we wouldn���������t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included, and that they belong.
While we have offices in 6 countries, we are over 75 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance against racism, bigotry, and hate.
Along with offices in all the markets we operate in, we also believe in a ���������work from anywhere��������� policy – you get to choose the environment you want to work in the countries your role is based because we believe that will help you deliver work you���������re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world���������
To apply for this job please visit jobs.lever.co.