Site Director

Job Overview: The Site Director will oversee programmatic and operational activities in the Tallahassee office and report directly to the Executive Director of the IRC offices in Georgia and Florida. In collaboration with Georgia/Florida leadership, this position is responsible to lead the direction of the Tallahassee office, ensure programmatic and financial compliance, directly manage programmatic staff across the Tallahassee office, and indirectly support operations, finance, and development teams to ensure a collaborative environment that ensures the success of the office as a whole.

Major Responsibilities:

Leadership:

• Directly responsible for the programming and outcomes of the Tallahassee office in alignment with the IRC’s Strategic goals, with Florida Strategic Goals and with Georgia/Florida Leadership.
• Participate in Georgia/Florida Leadership regional activities and meetings
• Work with Georgia/Florida Leadership to set the vision for the Tallahassee office
• Implement activities aimed at reaching IRC Strategic Action Plan for the Tallahassee office
• Develop local processes to achieve strategic goals
• Demonstrate a ‘Duty of Care’ for employees by creating an engaging work environment that encompasses employee well-being and job satisfaction.
• Work with Development staff in Georgia and Florida to ensure that the Tallahassee office has the resources necessary to accomplish service delivery and strategic goals
• Facilitate regular staff meetings, hold team meetings and provide direct supervision meetings
• Provide training and oversight on IRC policies and protocols
• Work closely with Georgia/Florida Human Resources and/or IRC’s Regional Human Resources Director to resolve issues when there is an identified performance situation

Programmatic Oversight:

• Directly supervise a team of supervisory and/or direct line staff who provide or oversee direct service functions
• Design programs in response to needs of beneficiaries that align with IRC and/or funder requirements
• Oversee and monitor program performance in order to achieve excellence in programming at all levels
• Work closely with staff to achieve desired service delivery outcomes and desired client and/or community impact
• Directly responsible for participating in grant writing and submissions with Georgia/Florida Development Team
• Report writing for all program reports and reports to funders or to IRC headquarters
• Meet with clients regularly and as needed when incidents and grievances arise

Community Leadership:

• Maintain and develop strategic relationships with local community stakeholders (e.g., community-, ethnic- and faith-based organizations, social service providers, public safety officials, elected officials, etc.)
• Develop and maintain partnerships in the community with local funders (e.g., private foundations, businesses, local donors and public institutions such as county boards, city stakeholders and statewide stakeholders)
• Represent IRC in Tallahassee in quarterly consultations with local stakeholders
• Support Georgia/Florida Development team with implementation of local fundraising activities
• Work with Georgia/Florida Development team on grant writing for future funding opportunities and on all required reporting for grants/revenue streams
• Cultivate local donor relationships
• Work with Georgia/Florida Leadership to engage with local media

Finance:

• Contribute to Tallahassee’s annual budget development
• Review monthly revenue and expense reports for the Tallahassee office and make necessary corrections to address over/under spending
• Monitor and manage local programmatic budgets and directly responsible for decisions regarding expenses for the Tallahassee office to ensure fiscal integrity and fiscal responsibility
• Other related duties as assigned

Job Requirements:

Education: 4-year college degree is required. A graduate degree in business/management, public administration, human services, social work, or a related field is highly preferred.

Work Experience:

• 5+ years of program management experience, preferably in Social Services, Non-profit or refugee services sectors.
• A minimum of three (3) years of demonstrated, successful people management experience is required
• Demonstrated success working and communicating effectively in a multi-cultural environment
• Experience in refugee serving programming is highly preferred

Demonstrated Skills & Competencies:

• Proven ability to contribute both independently and as a key team member
• Demonstrated success in people management across multiple teams is a must
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
• Systems thinker that ensures teams are working together effectively and efficiently to deliver services to clients with a variety of needs across a wide range of programs
• Fluency in written and spoken English
• Fluency in additional languages preferred
• Proficient in Microsoft Office applications (Word, Excel, Outlook); database experience strongly preferred
• Valid driver’s license, reliable vehicle with current insurance

Working Environment:

• A combination of standard office environment and ‘field’ time within the service delivery area to perform the above outlined responsibilities
• Occasional domestic (non-local) travel required; up to 10%
• May require occasional weekend and/or evening work

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.