Shelter Manager

Danish Refugee Council (DRC) is an international non-governmental organization, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world.

DRC is currently looking for a highly qualified Shelter Manager to be based in Kharkiv.

About the job

DRC is managing its operations in Ukraine through its country office in Kyiv, and it has established offices in Chernivtsi, L´viv, Kyiv, Chernihiv, Mykolaiv, Kharkiv, and Dnipro. The Shelter manager will be in charge of managing DRC Shelter operations in the target area including apartment and house repairs, upgrade of collective shelters, and repair of educational and/or health infrastructures. The position will be based in Kharkiv.

The position will include the management of approximately 10 national staff.

Main responsibilities

• Select the most appropriate modalities of Shelter interventions depending on the context
• Designing, coordination, and management of DRC Shelter actions in the relevant area
• Ensure the highest quality of the sectoral interventions
• Responsible for timely deliveries, narrative reporting and financial overview, close cooperation with donors, Government counterparts and coordination mechanism at field level
• Provide capacity building programs for Shelter staff in cooperation with Area/Base managers
• Provide inputs for monthly, quarterly, and annual donor reports
• Provide specific project budget management, financial management and expenses supervision for the program activities, including compliance with minimum DRC and donor requirements
• Management of field beneficiary databases

Program development and strategy

• Representation of DRC and active participation in local Shelter cluster and/or working groups
• Oversee knowledge sharing across teams and ensure that monitoring and evaluation results are understood and used to improve programs
• Drive the development and growth of the relevant programs within the DRC program objectives and feed into country-wide strategy development

Accountability and reporting

• Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project program as well as strengthening the effort to document the impact of activities
• Ensure compliance with internal and external reporting requirements including procurement

People Management

• Lead and manage Shelter staff members including coaching, ensuring coordination, recruitment, and capacity development
• Provide on the job training as much as required and adapt trainings/coaching to specific staff needs

Coordination

• Ensure the coordination with relevant Shelter actors in the area of intervention

As Manager the post-holder is responsible for the following:

• Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility
• Accountable for making significant decisions on what the unit does: its purpose, functions, and role, and for making commitments and decisions that require the expenditure of significant unit resources
• Accountable for people management of direct reports. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc
• Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC

Roles reporting to this position Shelter staff in Kharkiv

Reports to Base Manager Kharkiv

Required experience and competencies

• Minimum 3-5 years of proven international experience in Shelter and WASH NGO projects
• Proven experience in implementing Shelter activities in complex emergency contexts
• At least 2 years’ experience with people management
• Experience in carrying out humanitarian interventions through and in coordination with implementing partner organizations is an asset
• Proficiency in English is compulsory
• Fluency in Ukrainian or Russian is an asset
• Excellent writing and editing skills for external audiences (including governments and donors)
• Experience in producing high-quality technical material (training material, program tools, proposals, strategic documents, etc.)
• Experience in working with Monitoring, Evaluation and Learning
• Excellent reporting skills

Desirable

• Calm and diplomatic in nature
• Ability to manage competing priorities and to meet deadlines
• Effective team-player – problem solver
• Previous experience with DRC in emergency context

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes
• Collaborating: Involving relevant parties and encouraging feedback
• Taking the lead: Taking ownership and initiative while aiming for innovation
• Communicating: Listening and speaking effectively and honestly
• Demonstrating integrity: Acting in line with DRC’s vision and values

Required education

• Master or bachelor’s degree in Architecture, civil engineering, or related field

We offer

Contract length: 10 months renewable depending on performance and funding

Level: F2

Designation of Duty Stations: Kharkiv Unaccompanied

Start date: As soon as possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.ngo under Vacancies.