Service Support Worker – Connecting Communities

Service Support Worker – Connecting Communities

Contract type: Fixed term contract until 31st March 2023

Hours per week: 21hrs covering three day shifts, Monday to Friday 9am to 5pm, flexible (days to be arranged) with occasional weekend working

Salary: £17,464 per annum pro rata

We’ve got an opportunity…

Could you be there for someone who needs you? We’re looking for someone who would love to make a positive impact on people’s lives to join our fantastic Health & Local Crisis Response (HLCR) team.

Loneliness and social isolation affect people across the UK of all ages and backgrounds. Feeling alone can have a devastating impact on people’s health and well-being, as well as on communities, hospitals and other public services. Whenever someone is feeling lonely and don’t know where to turn for a friendly chat, or socially isolated and struggling to cope with the demands of life, YOU will be there to help.

There are small ways you can make a big difference to someone near to you, such as having a chat over a cup of tea or helping them join a local community group. There’s nothing better than knowing the time we spent with someone who feels a lone made them feel safer, happier, and more able to deal with crisis.

Say hello to the team…

The Health & Local Crisis Response (HLCR) service supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

This role could be for you if

• You can make things great. You know how to improve service quality for the benefit of users.
• You’re professional. You can deal with queries in a diplomatic and confidential manner
• You love being flexible. Working hours out with the norm suits you.

Also, you should be the following:

• Educated to GCSE level (or equivalent by experience)
• IT literate
• Full driving licence holder and access to own vehicle (preferred)
• Have a good knowledge of services provided by the NHS & Social Care

The closing date for applications is 23.59 on Sunday 31st of July 2022 with interviews anticipated to be held 4th and 5th of August.

We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy
• Genuine investment in your professional development

A little bit more about us

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.