Senior Talent Learning and Development Officer

The role of the Senior Talent Learning and Development Officer is to enable learning and development opportunities within UNHCR. In doing so the incumbent contributes towards building a positive UNHCR learning culture and meeting strategic workforce needs.
The incumbent leads the design, development and delivery of agile learning and development solutions, especially self-study materials and resources that can be used in the flow of work, as well as peer-to-peer activities such as mentoring and coaching.
The incumbent works with various entities across UNHCR including the GLDC, Bureaux, Divisions and HQ entities as well as external entities.
The incumbent normally reports to a P5 who will be responsible for learning and development.
The job will have direct supervisory responsibility.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• In collaboration with Bureaux and Divisional functional colleagues lead the co-ordination of the design and delivery of internal and external learning and development activities, and the development of resources that support functional workforce planning, positive career experiences, and performance management
• Lead the analysis of current and future talent challenges and trends within relevant Functions, and lead the development of appropriate learning and development solutions
• Lead the development of functional learning and development strategies and work plans
• Oversee the financial administration of activities under the area of responsibility
• Oversee the reparation of requests for proposals for goods and services (inc consultancy) and maintain efficient administrative control mechanisms to ensure compliance with UNHCR financial, administrative, and staff rules and regulations.
• Support and monitor staff, affiliates and external providers/partners in order to maintain quality and relevance of activities, show_content and materials.
• Oversee reporting as well as follow-up on coordination and promotion of activities, the preparation of regular and ad hoc reports, and compilation of data as required.
• Supervise staff / consultants / interns as required and applicable
• Perform other related duties as required.
  Minimum Qualifications
  Education & Professional Work Experience
  Years of Experience / Degree Level
  For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
  Field(s) of Education
  Administration; Adult Education; Business Administration;
  Communication; Project Management; Human Resources;
  Human Rights; Information Management; International Development;
  International Law; Journalism; Logistics;
  Management; Organizational Development; Social Work;
  Politics or other relevant field.
  (Field(s) of Education marked with an asterisk* are essential)
  Certificates and/or Licenses
  Not specified
  Relevant Job Experience
  Essential
  Minimum 9 years of relevant professional experience related to learning and development within a Human Resource Management function.
  Desirable
  Additional coursework or certification in project management, and field experience in the Programme Function.
  Knowledge and experience of UNHCR’s operations, procedures and issues regarding UNHCR persons of concern.
  Functional Skills
  *CO-Cross-cultural communication
  CO-Drafting and Documentation
  *TR-Facilitation – Virtual and face to face
  *TR-Coaching/mentoring
  *TR-Training Design and Material Preparation
  *MG-People Management
  TR-Design & development of learning solutions including for e-learning & distance learning
  (Functional Skills marked with an asterisk* are essential)
  Language Requirements
  For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
  All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
  As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
  This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L3 – Accountability Level 3
C002L3 – Teamwork & Collaboration Level 3
C003L3 – Communication Level 3
C004L3 – Commitment to Continuous Learning Level 3
C005L3 – Client & Result Orientation Level 3
C006L3 – Organizational Awareness Level 3
M001L3 – Empowering and Building Trust Level 3
M006L3 – Managing Resources Level 3
M003L3 – Judgement and Decision Making Level 3
M002L3 – Managing Performance Level 3
X005L3 – Planning and Organizing Level 3
X006L3 – Policy Development & Research Level 3
X008L3 – Stakeholder Management Level 3