Senior Human Resources Manager

Background: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and in 25 US cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. The IRC Resettlement, Asylum and Integration (RAI) department creates opportunities for refugees and other vulnerable migrants to survive and thrive in the United States and in Europe, providing services to thousands of refugees, asylum seekers, and victims of human trafficking.

Job Overview/Summary

The Sr. HR Manager will provide HR support, counsel, and project management to the IRC’s Resettlement, Asylum & Integration (RAI) department, with particular focus on driving awareness, understanding, and adoption of key HR practices and human capital strategies.

This position reports to the RAI Sr. Director of People & Culture (P&C) and works collaboratively with other P&C leaders to ensure that select initiatives are successfully implemented across the network of RAI departments and field offices. The role provides ongoing input to help shape our people investments and improvement strategies to enhance the RAI employee and therefore the client experience.

Major Responsibilities

Provide support to the Sr. Director of P&C and RAI P&C colleagues to drive progress of key bodies of work within the broadest range of workforce topics:

• IRC Way: model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way: Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.
• HR Data & Information: prepare quarterly reports, dashboards, and executive summary presentations on key people metrics including relevant or appropriate trends, insights, actions, and proposed interventions.
• P&C Functions & HR Operations: participate as needed in the planning, project management and implementation of P&C initiatives for RAI, including opportunities for improvement around standard processes. and the development and refinement of key employee lifecycle processes.
• People Development: participate in core talent activities as relevant for the RAI HQ functions and become proficient in delivering select People & Culture general seminars such as virtual new hire welcome, or compensation policy and principles.
• HR Knowledge: serve as a reliable source of HR policies, practices, and processes when needed in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws.
• Leadership: monitor, support, facilitate and engage with the Community of RAI HR managers in the U.S. and Europe to build both competency and capability throughout the RAI network.
• Employee Relations: facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions.
• Employee Relations: occasionally lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations, when assigned.
• Talent Acquisition: provide additional support to review and adjudicate new position requests, standard job descriptions, compensation decisions, and other related recruiting activities.
• Talent Acquisition: provide back-up support to the field offices for recruitment and onboarding of new senior staff, with the goal of ensuring new hire and orientation practices are implemented in accordance with IRC standards.
• Employee Exits: review and analyze turnover data, exits surveys, and propose interventions as necessary to improve the employee experience and our work culture.
• Other duties as assigned, including selective support to HR Partners and Directors as requested.
• Occasional domestic business travel if needed.

Job Requirements

Education:

• Bachelor’s degree, preferably in Human Resources or Business Administration; or equivalent experience

Work Experience:

• 3+ years Human Resources experience in an HR support function or service center.
• Strong working knowledge of at least one human resource discipline including: employee relations, compensation and benefits, performance management, learning and development, organizational development, diversity and inclusion, etc.
• Prior experience with data and analytics strongly preferred.
• Experience in a large, matrixed organization a plus

Demonstrated Skills and Competencies:

• Foundational knowledge of HR concepts, including Federal & State employment laws
• Excellent written and verbal communication skills. Ability to draft investigation reports concisely and with objectivity and sensitivity.
• Highly learning agile: capable to adapt quickly to change and apply new information and skills to work duties.
• Self-motivated to plan, prioritize and problem solve independently.
• Ability to build and foster effective and positive working relationship with colleagues, and maintain confidentiality to the highest degree.
• Proficient in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus
• Facilitation, Change Management and/or Project Management experience a plus.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.