Senior Health Management Information Systems Officer, P4, Amman, Jordan

Org. Setting and Reporting
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for highly committed personnel wishing to
make a change.
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you.
The Senior Health Management Information Systems Officer reports to the Director of Health
and will work closely with the Head of Health Policy Planning.
Responsibilities
– Develops and updates, as required, the UNRWA digital health strategy, as part of the
agency-wide digital transformation strategy, by establishing the close coordination and
collaboration with the relevant staff and departments in UNRWA including Health
department staff at headquarters and field offices, and other departments particularly
Information Management and Technology Department (IMTD), Education and Relief and
Social Services.
– Leads the implementation of the UNRWA digital health strategy, in close coordination with
all relevant staff and departments and monitors the implementation of the strategy against the
targets and indicators defined in the digital health strategy.
– Develops and updates, as required, the detailed workplans for the new Electronic Medical
Record (EMR) systems of UNRWA health services and any other health systems. The
workplans should define the needed steps to develop and update the new EMR systems, data
quality management activities including additional validations, relevant SOPs, budgetary
requirements, timelines, and expected outcomes.
– Leads the data quality improvement of the information stored in the EMR systems and other
health systems through leading, monitoring and reporting on Health data, including relevant
trend analysis, and preparation of corporate Health statistical reports for UNRWA
management and for other purposes including ad-hoc inquiries from various internal and
external stakeholders; coordinates Health data integration, completeness and accuracy across
enterprise systems and reports to enable monitoring on the proper use of the health services
and resources as well as other areas identified by the Executive Office and Health
Department.
– Facilitates the data analysis though development of relevant reports and dashboards through
managing the design, creation, implementation, maintenance and support to a variety of
moderate to complex health reports; develops and updates health dashboards to assist HQ and
Fields in planning and monitoring of health programme activities and services, as well as
internal/external audits and donor requests for information; conducts appropriate research and
analysis of health data, statistics and trends and prepares reports with findings and
recommendations that will feed into effective planning and decision making within Health
and beyond.
– Facilitates and organizes regular communications with the relevant UNRWA staff at the
Health Department, the IMTD and all other concerned parties including organizing meetings,
tele/video¬conferences and other types of meetings, workshops, conferences etc. as required.
– Follows up on the recruitment of competent staff as required at HQA and Fields’ levels to
support the full functioning of the e-Health and other applications, including mobile
applications; supervises and motivates her/his team, monitoring performance, providing
coaching, and guidance to ensure staff development and enable high performance; leads the
development and delivery of high-quality training to health staff Agency-wide on issues
related to health information systems and dashboards, data quality and analysis.
Competencies
UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core
Competencies of Communication, Working with People and Drive for Results apply by
default.
Applying Technical Expertise
Analyzing
Planning and Organizing
Delivering Results
Managing Complexity and Change
For guidance on how to prepare for competency-based interviews: https://careers.un.
org/lbw/home.aspx?viewtype=AYI