Senior Field Investigations Support Officer, P4, Amman, Jordan

Org. Setting and Reporting
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for highly committed personnel wishing to
make a change.
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you.
The Senior Field Investigations Support Officer reports to the Chief Investigations Division.
Responsibilities
• Under general guidance and supervision, the incumbent shall perform the following
independently or as a member of a team:
– Oversees and monitors the investigations function of all Field Office investigations offices
to provide support and quality assurance for field-based investigations;
– Undertakes a monitoring function of all Field Office investigators, including close follow-up
of field investigation cases to ensure quality investigation reports and timely investigations;
– Reviews and prepares recommendations for the improved effectiveness and efficiency of
Field Office investigations offices systems and operations;
– Supports Field Office investigations offices investigators by providing training and guidance
on the conduct of investigations in accordance with generally recognized international
investigative standards and Agency guidelines;
– Coordinates with local officials, governments, and outside organizations and obtains internal
support such as interpreters to facilitate investigative work.
• Develops and participates in the development of the Agency’s policy and procedural
framework and best practices and other lessons learned from investigative work; ensures that
lessons learned from investigations are incorporated into the Agency policy and procedures
and are shared widely with across the Agency; assists in the development and implementation
of investigator training.
• Frequently updates and reports the Chief, Investigations Division concerning
recommendations and outcomes the review of Field Office investigations offices systems and
operations.
Competencies
UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core
Competencies of Communication, Working with People and Drive for Results apply by
default.
Applying Technical Expertise
Planning and Organizing
Adapting and Responding to Change
Delivering Results
Creating and Maintaining Impact and Partnership
For guidance on how to prepare for competency-based interviews: https://careers.un.
org/lbw/home.aspx?viewtype=AYI
Education
Advanced university degree (Master’s degree or equivalent) from an accredited educational
institution in law or a related field.
Job Specific Qualifications
Work Experience
A minimum of eight years of progressively responsible relevant experience applying
internationally recognized investigation techniques in criminal or administrative inquiries is
required.
Unless already serving as an international staff member in the UN Common System, a
candidate for an international post must have at least two continuous years of relevant
international experience outside UNRWA, and outside the country(s) of which the candidate
is a national or holds citizenship, a passport, or a national identity number is required.
Demonstrated knowledge of the Middle Eastern region is required.
Languages
Fluency in oral and written English and Arabic is required.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
Special Notice
Type of Contract and duration: 2 years, with the possibility of further extension.
The Senior Field Investigations Support Officer will be required to travel in the Agency’s area
of operations.
Applicants have to complete the Personal History Profile (PHP) in inspira in order to be
considered. The PHP should be completed with full relevant work experience as per the
requirements in the Job Opening, in order to be considered.
UNRWA welcomes applications from qualified candidates with disabilities.
A roster may be created from the selection exercise, and successful candidates may become
eligible for appointment to the same post or a similar post.
Equivalency:
A first level university degree in combination with two additional years of qualifying
experience may be accepted in lieu of an advanced university degree.
NB: work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.
UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
For more details on UNRWA, please visit: https://www.unrwa.org/