Senior Communications Coordinator – Remote

The project:

The Armed Conflict Location & Event Data Project (ACLED) is a disaggregated data collection, analysis, and crisis mapping project. The ACLED team conducts analysis to describe, explore, and test conflict scenarios, and makes both data and analysis open for free use by the public. ACLED material is regularly used to inform journalism, academic research, and public discourse on conflict, and to support the work of practitioners and policymakers. ACLED is the highest quality and most widely used real-time data and analysis source on political violence and protest around the world.

The role:

ACLED is recruiting a full-time Senior Communications Coordinator to contribute to the management, growth, and professional development of the organization’s Communications department. The ideal candidate will have management and training experience in a public relations, media, or non-profit setting, as well as the communications skills to lead promotional campaigns and outreach initiatives aimed at translating complex conflict data into digestible outputs for public use.

The Senior Communications Coordinator will be responsible for the following tasks:

• • Strategy: Work with the Head of Communications to expand and execute ACLED’s overarching communications strategy. – Support operational planning and team management by coordinating projects and tracking progress (e.g. through Asana, Google Calendars, etc.). – Public Outreach and User Engagement: Coordinate with the Head of Communications and other members of the Communications department to implement public outreach and user engagement plans, per the communications strategy. – Oversee the production of outreach materials and public-facing resources like press releases, fact sheets, user guides, etc. – Supervise social media messaging and content production. – Liaise with the media and other key stakeholders to promote ACLED projects and disseminate content among relevant audiences. – Brand Management: Coordinate with the Head of Communications and other members of the Communications department to execute ACLED’s brand strategy and boost brand recognition.
• Publications: Coordinate with ACLED’s Analysis department and other members of the Communications department to schedule, publish, and promote reports, infographics, and other analysis content, per the organization’s research agenda.
• • Event Planning: Coordinate with the wider Communications department as well as ACLED’s Operations and Programs departments to plan and hold webinars, panel discussions, conferences, and other events to promote ACLED’s work and deepen connections within ACLED’s user community, in line with the overall user engagement and public outreach strategy.
• Recruitment and Capacity-Building: In collaboration with the Head of Communications, identify opportunities for growth in the Communications department and oversee recruitment of new team members. Identify and procure new tools and resources to enhance capacities and efficiencies within the department.
• Training and Professional Development: In collaboration with the Head of Communications, develop and carry out media and public relations training programs for ACLED team members.
• Monitoring and Evaluation: Assist in tracking and analyzing outreach impact, user engagement, and ACLED data usage (Google Analytics, Cision, and other tools such as interviews and surveys) for internal use as well as donor reports.

Skills and competencies

ACLED is seeking applicants who have the following skills and experience:

• Excellent written and verbal communication skills;
• Fluency in English (essential);
  • Fluency in other languages, especially French, Arabic, and/or Spanish (preferred)
• Ability to work remotely with limited supervision;
• Good judgment extremely high attention to detail;
• Strong understanding of strategic messaging, brand and reputation management, and conflict sensitivity;
• Strong understanding of and experience working with media (candidates with journalism experience and an existing network of media contacts preferred);
• Experience developing and executing public outreach strategies, including running social media campaigns (Twitter, Facebook, LinkedIn) and newsletters (Mailchimp);
• Experience with ACLED, data, and quantitative research (preferred);
• Experience with Cision and Salesforce (preferred);
• Enthusiasm for communications, with a drive to learn and master new platforms and tools;
• 4-6 years of experience in communications or public relations in the non-profit and/or research sector or in journalism (preferably focused on peacebuilding, conflict analysis, humanitarian assistance, and/or human rights).