Sales Support Administrator

Hays are delighted to be partnered exclusively with a reputable organisation, based in Central Glasgow, who specialise in Office furniture and interior. They are seeking an experienced Administrator to join their team on a permanent basis. This role is fully office based; your working hours are Monday – Friday 09:00 till 17:00.

Your new role

Your Duties Will Involve But Not Be Limited To

Reporting to the Office / Customer Service Manager, you will take ownership of a varied workload. Your role is to efficiently and effectively carry out all aspects of sales support within a busy office environment. This role will include extensive interaction with customers, suppliers and staff who should be dealt with in a professional manner at all times.

• To respond promptly to incoming sales enquiries received by phone and e-mail, directing to the appropriate sales representatives within the business as well as customer queries and resolving customer service issues
• Support the Sales team, ensuring that all customer needs are clearly understood and requirements are met on a timely and professional manner
• Preparing customer quotations on a daily basis ensuring accurate pricing is applied (Easycom and/or Excel)
• Preparing customer quotation for projects & tender response, working closely with the sales team to ensure correct pricing and agreed margins are met (Excel/PowerPoint)
• Liaising with suppliers/manufacturers re pricing and sourcing of product to ensure correct product is selected to meet project requirements
• Processing client orders and liaise with sales team to ensure that the order requirements are clearly specified
• Acknowledging all client orders, advising ETA in to the warehouse
• Client visits if required
• Raising supplier purchase orders and ensure they are sent and acknowledged within 24 hours.
• Booking in and allocation of supplier product
• Raising client delivery notes
• Confirming client signed delivery notes for invoicing
• Raising supplier PO’s for monthly logistics charges
• Assisting the scheduling of client orders (for holiday cover)

What You’ll Need To Succeed

You must have proven success in a fast-paced Administration role, preferably within a Sales Department. You will have exceptional communication and interpersonal skills as well as a customer centric focus. Excellent organisational skills, attention to detail, and Strong IT skills with experience in Microsoft Office suite (Word, Excel and Power Point) is essential – Preference will be given to those with experience in Sage. Knowledge of the office furniture sector would be advantageous.

What You’ll Get In Return

In addition to a competitive salary of between £23,000 – £26,000 per annum, you will be joining a reputable organisation and be working for a high performing business.

What You Need To Do Now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4187184