Safety and Protection Coordinator

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 43 countries and 27 offices in the United States; the IRC leads the way from harm to home. Domestically, our offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

SCOPE OF WORK:

The Safety and Protection Coordinator is responsible for the supervision of staff and direct services programs overseeing quality control for both contractual compliance and service provision to clients engaged in IRC Sacramento Human Trafficking Outreach and Prevention Program (HOPE) and Child Protection/Unaccompanied Children Program (CP). The Safety and Protection Coordinator provides technical assistance and leadership to a casework team in Sacramento and Oakland, and is responsible for cultivating, developing, and maintaining community partnerships and other community resources under the HOPE and CP umbrella. The Safety and Protection Coordinator reports to the Safety & Protection Manager of IRC Sacramento.

RESPONSIBILITIES:

Program Leadership

• Supervise program staff to ensure that core services are provided within the required timeframes
• Conduct regular and timely case file reviews with team members; Ensure compliance with case file documentation and reporting requirements;
• Ensure client success with a strong emphasis on empowerment through high-quality service that supports clients to thrive in their community
• Oversee administrative duties and program deliverables required are met by all subcontractors
• Provide technical assistance and trainings to staff, partners and the community
• Track and provide timely detailed information on grant activities, performance, and related tasks.
• Work closely with staff to promote strong relationships across programs while fully implementing a client-centered service methodology across all service areas
• Maintain a thorough knowledge and understanding of the regulations, reauthorizations, and related policies concerning both programs
• Provide training, guidance, and technical support to staff, volunteers, and interns engaged in the HOPE and CP programs
• Track program spending on non-personnel lines.
• Represent IRC at community meetings and other external settings
• Build and maintain collaborative relationships with various agencies and with their assistance develop safety plans/protocols for clients, staff, and the office as it relates to the programs
• Ensure program activities are implemented consistently with donor requirements and provide technical support, oversight, and leadership to the case management team
• Develop and maintain strategic community partnerships with other service providers, government agencies, and other key stakeholders
• Work with the Program Manager and program staff to monitor and manage all program budgets and oversee that program outcomes meet proposed goals
• In collaboration with Heartland and the National Senior Program Officer, co-lead monthly network meetings for UC providers.
• In coordination with the Program Manager, collaborate with the HQ TAs and other partners.
• Ensure follow-up care for clients of concern
• Participate in grant and program development as necessary.
• Other duties as required.

Community Engagement

• Work with team members to utilize referral systems for participants to access outside services;
• Work with volunteer coordinator to establish volunteer opportunities related to case management; Ensure team is effectively using and managing interns and volunteers;
• Represent in internal and external meetings, as necessary.

Compliance & Administration

• Ensure that programs comply with all contractual, reporting, and match requirements
• Ensure quality data collection across all programs; oversee the production of reports and impact data to provide insight to internal and external stakeholders
• Ensure donor-mandated match requirements are accurately tracked and achieved
• Represent assigned programs with IRC HQ. Ensure compliance with HQ initiatives and guidance

Key Working Relationships:

Position Reports to: Safety and Protection Manager
Position directly supervises: HOPE and CP program case workers.

Indirect Reporting: SeniorProtection and Wellness Manager.
Other Internal and/or external contacts:

Internal: The Safety and Protection Coordinator will work as a member of the Safety and Protection program leadership team. This position will collaborate closely with other staff members to ensure comprehensive case management for all clients. This position will also develop working relationships with HOPE Program Training and Outreach staff to support the achievement of program goals.

External: The Safety and Protection Coordinator will develop working relationships with both law enforcement partners and community service providers in order to promote client referrals and improve client access to services. This includes, but is not limited to, health providers, benefits access, housing services, legal services, mental health services, and law enforcement.

JOB REQUIREMENTS:

• Bachelor’s degree required; graduate degree in social work, international affairs, or human services related field preferred
• Minimum of 5 years of related experience, including 2 years’ experience providing direct services related to unaccompanied children or immigrant youth populations
• Prior grant and people management experience
• Strong commitment to ensuring the success of the IRC mission while adhering to the values of service, accountability, integrity, and equality as defined in the IRC Way
• Ability to handle complex and sensitive cases and to work effectively with clients who have a wide range of psychosocial, protection, health, immigration, and criminal justice issues
• Well organized, self-directed, and highly motivated; ability to communicate and work effectively with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment
• Excellent communication skills both written and verbal. Fluency in English required; Spanish speaking preferred
• Ability to work under pressure and meet deadlines
• Demonstrated ability to work successfully in a multi-cultural environment
• Proficiency in Microsoft Office applications (especially Word, Excel, Outlook) and internet research

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.