Risk and Compliance Technical Officer (National Position)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 9000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.

The Risk and Compliance Technical officer is responsible for supporting the CO’s efforts to effectively manage risks; promoting a risk management culture within the CO, for supporting the CMG (Country management Group) in ensuring the CO’s compliance within high-risk areas and with regulations not specific to a given function (i.e. SSD, COTER, sanctions); and responding to any issues or questions that arise relating to the CO’s work on PSEA, DPR, legal and Code of Conduct.

Generic responsibilities:

1. Support the CMG by ensuring:
   1. That risks in the CO’s operations are monitored and controlled effectively; and
   2. CO’s compliance within high-risk areas/issues, by:
      1. identifying such high-risk areas/issues;
      2. conducting regular compliance checks on the said areas/issues (e.g. spot checks)
      3. reporting regularly to the Risk and Compliance Coordinator on compliance issues; and
      4. Support in implementing compliance improvement measures throughout the CO.
2. Support the Risk and Compliance Coordinator with monitoring all risk management and compliance related CO registers, namely the CO Risk Register, Waiver Register, Recommendations Tracker and Standards Operating Procedures (SOP) Register.
3. Support in-country function leaders (Head of Support, Area Managers, Head of Programmes, Health Safety and Security Manager) with implementing compliance improvement measures related to high-risk areas/issues.
4. Support function leaders in the CO with ensuring that all SOPs in the CO are aligned with policies and regulations not related to a specific function, are coherent with other SOPs throughout the CO and NRC and follow basic quality principles.
5. Support the CO’s focal point for audits in the coordination of the work among the different CO’s sections/units to respond to external audits initiated by institutional donors and to facilitate the follow up of these audits’ recommendations.
6. Provide training and support to CO staff on the following: i) Areas of expertise held by the R&C function at HO (Risk management, compliance, PSEA, Data Protection, Code of Conduct, legal and complaints management) and ii) compliance with regulations not specific to a given function (i.e. SSD, COTER, sanctions).
7. Contribute to the development of NRC’s risk management framework by documenting lessons learned and best practices in the CO.

Specific responsibilities:

• Support the compliance unit in evaluating the soundness, adequacy, and effectiveness of operating policies, procedures, and controls, in the areas of programme, finance, HR, administration, and logistics and procurement and make recommendations for improvements in accordance with NRC’s operational standards as expressed in the various policy documents, handbooks and other guidelines.
• Support in Monitoring compliance in the implementation of NRC’s policies, procedures and controls through regular spot checks, field visits and in-depth reviews.
• Support in developing and monitoring standard filing and referencing system which ensures that complete documentation exists for all transactions.
• Support in monitoring action plans to implement recommendations made in internal and external audits and evaluations.
• Follow up with all units covering all area offices for donor audit.
• Support Risk & Compliance Coordinator in following up and engaging with auditors during donor audits.
• Support Risk & Compliance Coordinator in providing relevant trainings on the following: Anti-Corruption training, Securing Supporting Documentation (SSD) training, and Data Protection training.
• Conduct and support on the monthly spot checks to ensure all operations covering all area offices adherence to the Securing Supporting Documentation procedures (SSD) and other relevant KPIs.
• Support Risk & Compliance Coordinator on backlog projects assigned by Head of Support.
• Support Risk & Compliance Coordinator in the disposal project by regularly following up with all relevant units/functions.
• Supervise the Risk and Compliance Technical Assistant’s day-to-day tasks, and report accordingly to Risk & Compliance Coordinator.

Generic professional competencies for this position:

• Experience from working as a Compliance Function Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Very good knowledge of English

Context related skills, knowledge and experience:

• Experience in working in compliance positions both in the private sector (auditing firms) as well as in humanitarian/recovery contexts.
• Documented results in establishing and/or consolidating effective compliance systems.
• Minimum 3 years of experience in the compliance/audit sector
• Conversant with INGO and NGO programming (i.e. shelter, education etc.).
• Knowledge about own leadership skills/profile.
• Advanced working knowledge of MS Office package.
• Bachelor degree relevant for the position or extensive experience in the compliance/audit sector.

Behavioral competencies

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

We can offer:

• Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
• Contract period: till 31st December 2024 (subject to extension based on funding and performance)
• Duty Station: This position will be based in the NRC SRO office in Amman
• Salary/benefits: According to NRC’s salary scale and terms and conditions
• Please refer to the Job Description for additional details.
• Female candidates are encouraged to apply.
• Deadline for applications: 26th February 2024