Revenue Manager

Revenue Manager

Job Description & Function

It is the primary responsibility of the Revenue Manager to maximize and manage room revenues, achieve or exceed forecasts, hotel occupancy, average daily rates, and revenue per available room while assisting other hotel departments with maximizing revenues, controlling expenses, or any other special projects. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

Specific Job Functions:

•Manage and maximize room revenues and various hotel departmental revenues and expenses.

•Prepare monthly, quarterly, and yearly forecast reports on hotel occupancy and revenues to include annual revenue budget.

•Utilize a variety of history, pacing, segmentation, and pricing reports to ensure accurate forecasting.

•Establish goals to consistently achieve or exceed forecasts from room revenue, occupancy, Average Daily Rate, and Revenue per Available Room.

•Implement yield management techniques which require multiple pacing reports, historical data, property rate comparison, and accurate forecasting to understand booking trends and patterns to maximize revenue.

•Select the most profitable mix of customers during both the high and low demand seasons.

•Manage property occupancy through competitive analysis, pricing, promotion and marketing efforts.

•Maintain accurate inventory records and reports, and be able to recognize when price changes are necessary.

•Perform all duties deemed necessary for the success of the department.

•Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Qualifications

•Four year college degree, preferably in Finance or Accounting preferred.

•Minimum of two years experience in the Hospitality industry.

•Knowledge of basic finance and / or accounting applications and practices.

•Previous experience as a manager in the hotel industry Revenue Management discipline.

•Strong organizational and analytical skills.

•Intermediate or expert skill level in the use of Microsoft Office suite of products.

•Ability to assist in special projects and meet tight deadlines required.

•Professional appearance and communication a must.

What Current Employees Like About This Position:

•The ability to make quick decisions in effort to better any given situation.

•Understanding the pressure and high responsibility of meeting important deadlines.

•The everyday contact with other departments and upper management.

Additional Requirements:

Education Required: High School Diploma or equivalent

Education Preferred: Bachelor’s degree

Language Skills Required: English

Computer Skills Required: Excel, Outlook, Word, Internet

Attributes Required: Ability to meet deadlines, Able to multi-task, Able to work a flexible schedule, Analytical, Enthusiastic, Excellent customer service skills, Excellent written & verbal communication skills, Motivated, Organized, Professional demeanor, Self-directed, Strong attention to detail, Team player

Essential Functions:

This is a required list for this position. It clarifies the smallest components of the mental and physical requirements of the job. Listed are all areas that are essential in performing the job, according to the essential functions section in the position description guidelines.

Physical Requirements: Carrying 3 pounds, Clear simple speech, Clear complex speech, Hearing/Listening, Normal vision, Sitting, Typing 55 W.P.M.

Work Environment: Verbal communication, Written communication, Works alone, Works around others, Works with others, Fast pace, Indoors, Office conditions

Mental Requirements: Analytical, Clerical, Comprehension, Customer service, Decision making, High pressure, Judgment, Long hours, Math skills – advanced, Math skills – basic, Memorization, Organization, Perception, Reading – simple, Reading – complex, Repetition, Tight deadlines, Writing – simple

EEO Statement

Ruffin Riverfront Hotel, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ruffin Riverfront Hotel, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.