First Bank Richmond
Position Summary
The Retail Loan Officer will serve the Columbus, Dayton, and Cincinnati markets
Essential Responsibilities
- Counsel residential mortgage applicants on their needs and assist them in selecting the best products to meet their needs.
- Review 1st and 2nd mortgage applications for processing, credit reports and other information needed on loan applications, following TRID and verifying compliance.
- Review and analyze income information and follow guidelines/procedures.
- Follow through on applications in process and facilitate timely closings.
- Provide referral sources with up-to-date information on any new mortgage products or changes to pre-existing policies and products.
- Cross sell other bank services.
- Handle inquiries from applicants and branch personnel. Resolve/document customer complaints.
- Service needs to existing customers.
- Make suggestions to the Retail Lending Department Manager on what realtors/customers are requesting in our market area.
- Perform additional responsibilities as assigned by supervisor.
Competencies & Qualifications
- Bachelor’s degree in business or finance or related experience.
- Minimum two to four years’ experience in a financial institution or loan office preferred
- Loan origination experience required
- Extensive knowledge of bank policies, procedures and regulations.
- Excellent sales, organizational, managerial and interpersonal skills, particularly in working with documentation that requires special or confidential handling.
- Excellent attention to detail
- Intermediate to proficient of capability with Microsoft Word and Excel.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to read and understand a personal tax return/personal financial statement preferred.
To apply for this job please visit www.ziprecruiter.com.