Request for Proposal (RFP) Key Population-led Health Services (KPLHS) based application

Introduction:

Meeting Targets and Maintaining Epidemic Control (EpiC) is a global project funded by the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Agency for International Development (USAID) which is dedicated to achieving and maintaining HIV epidemic control. It is led by FHI 360 as a prime contractor and has five years of performance from April 15, 2019, to April 14, 2024. EpiC is designed to break through remaining, persistent barriers to achieving the 95-95-95 goals among both key and priority populations (KP/PP) and promotes self-reliant management of national HIV programs.

EpiC Thailand project is looking for a vendor to develop new modules for KPLHS application, a web-based application for tracking, managing, and collecting data from clients of HIV-related outreach and health services. Epic Thailand will procure 3 instances of this application, plus the related ongoing services and support for the successful ongoing function of these applications. Each of the 3 instances is to serve a different Thailand based health organization.

Contents:

1. Deliverables (one-time implementations)

2. Deliverables (ongoing support)

3. Requested bidding/costing methods

1. Deliverables (one-time implementations)

a. Design Data linkage between KPLHS and eCascade application

I. Design the connection and generate datalink

II. Create Open-eCascade to export excel worksheet

1) Testing and fix bugs

2) User trainings

3) Create flow chart and documentation

4) Reference file in Appendix

b. Design Index Dashboard

Design Dashboard for “Index” testing

1) Show real-time performance cascade for index testing activities

2) Filter by gender, date of visiting, new/old clients and so on

c. Design Database auto backup

I. Automatic/manual backup module

II. Automatic backup to server and Amazon S3 server

III. Create functions for manual user backup and download to external storage

d. Design the hepatitis C virus (HCV), Chlamydia Trachomatis and Neisseria Gonorrhoeae (CT/NG), Hormone for transgender people and non-occupational HIV Post-Exposure Prophylaxis (nPEP)

I. Provide web interfaces to add new service for NG, CT, HCV, nPEP, Hormone

II. Create modules for functioning in both mobile and PC-based settings

III. Design functions for future API link to the Thai government and NGO partners

IV. Design API to sync data to partner organization

V. Reference file in Appendix

e. Design Mental Health module to track, manage and collect data of clients with mental health issues

I. Implement mental health module at pre-counseling

II. Create clinic config so that each organization can disable mental health module in config

III. API to sync data to partner organization

IV. Reference file in Appendix

f. Design Drug Assist Questions module

I. Consists of 10 types of drug category

II. Drilldown form type to show and hide when user select each question

III. Update drug use status

IV. Show the drug use history

V. Duration date (hide module for 3, 6, 12 months)

VI. Enable/disable by each organization

VII. API to sync data to partner organization

VIII. Reference file in Appendix

g. Design HIV self-test (HIVST) service module

I. HIVST module to collect all necessary data (kit number, testing type, result, referral data, research data, etc.)

II. HIVST module must be a stand-alone module

III. HIVST module must link to TestMeNow API

IV. HIVST notification module

V. HIVST module must have test-kit stock system to manage test-kit in and out

VI. HIVST module must have test-kit delivery management

h. Digital consent for every service

I. e-signature: client to sign their signature by finger or pen on the screen

II. Digital consent to send as a link for client to sign

i. ID Card module

Add new ID Card capture in the clinic registration process

1) ID Card capture by webcam camera

2) ID Card Auto Type by card reader

j. Self-care module

Design client account, allow care and support/healthcare staff to monitor clients ongoing treatment closely

1) Clients use mobile phone number to register account

2) Config system to send SMS of hospital appointment reminder to client phone number (SMS send before appointment date)

3) Notification to care and support staff

k. Same-day ART (SDART) module

Develop SDART module for:

1) Antiretroviral drugs (ARVs) initiation

2) ARV stock system

3) ARV dispensing

4) Doctor approval (online request)

5) SDART retention

6) API to sync data to partner organization

l. Analytic case-profiling dashboard

Case-profiling, HIV case finding rate and others dynamic graphs

m. Cross site data checking API

Data checking API to deduplicate clients using services across various partner organizations

2.Deliverables (ongoing support)*

a. Provide ongoing support to four main organizations in the use and function of the application:

I. Provide initial, and ongoing, training and documentation to each organization’s users

II. Provide organizations with ongoing bug fixes, small function changes, and basic system support as required

III. Meet regularly with organizations and with FHI360 to discuss broader issues, needs, or possible future functionality

IV. Ongoing basic maintenance of hosting and application infrastructure. This includes:

1. Pay all costs related to any hosting subscriptions or services that are agreed to be managed and paid by the Vendor.

2. Ongoing updates to application frameworks, PHP, libraries, and other infrastructure

3. Ongoing payments to renew domain names, SSL, and other recurring costs

V. Perform regular updates to all application and hosting elements that ensure strong data security; install the most recent patches and current techniques to prevent hacking, malware, data theft, data loss, etc.

VI. Implement and continually test systems for rotating backup of data and applications for all organizations.

b. Provide ongoing training and support to five healthcare facilities in the use and function of the application:

I. Assistance, training, and setup support in the normal use of the application

II. Refreshing of user’s skills as functions evolve

III. Respond with assistance when questions or issues arise