Regional Supply Chain YODA Coordinator / Latin America and the Caribean Regional Hub

ROLE PURPOSE

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 75 years and are now active in more than 70 countries.

The purpose of this position is to:

1. Strengthening and development of capacities and skills: strengthen ability of individuals and teams to make and implement decisions and perform functions in an effective, efficient and sustainable manner. Lead process of changing attitudes and behaviours-imparting knowledge and developing skills while maximizing the benefits of participation, knowledge exchange and ownership. Focus on the overall country’s performance and functioning capabilities, as well as the ability of the organization to adapt to change. Emphasize the overall policy framework in which individuals and organizations operate and interact with the external environment
2. YODA Supply Chain Strengthening– Deploy and support the countries with the supply chain strengthening guidance; Gap analysis and recruitment if needed. Help define a revised org. chart in supply chain that match D365 licences and procedures needs. Each CO is classified differently in terms of structure depending on budget and implementation by partner and requires a specific analysis and follow-up.
3. Business Process Strengthening– Operations Manual (OM) webinars and drop-in sessions in each region (all SC staff must attend the sessions to develop the appropriate competencies). Deployed condensed approach on OM training for future deploying cohorts. Provide specific training & competency building as preparedness activities for COs.
4. Support CO request: provide help in CO strengthening requests.
5. Readiness Activities– Deployment plan and readiness activities (readiness checklist)
6. D365 Trainings– Foundation modules and SC Specific Modules (17)
7. Post-deployment Hypercare support – SME.

Dimensions of the Role

This position reports into in the Regional Supply Chain specialist in ROA Regional Hub (RH). During the roll-out period the role will be matrix managed by the Global Hub supply chain team (YODA SC & Head of supply chain).

The Supply Chain department is focussed on supporting our 12 Country Offices in ROA to conduct preparedness activities in procedures, processes, people & competency prior to the go-live of D365. We aim to support supply chain in country to deliver maximum impact on the lives of girls and young people whilst ensuring that the needs of other stakeholders, especially our funders and donors, are efficiently met. The department does this by developing guides and tools to support supply chain staff, by providing virtual, face-to-face and ad hoc training and support and through the provision of Plan adapted course.

The YODA supply chain coordinator will lead specific projects to strengthen supply chain across Country Offices, provide technical inputs to relevant regional initiatives and strengthen supply chain capabilities. Initially the role will focus on the rollout of the Y.O.D.A. ERP system.

Accountabilities

Outlined below are the key responsibilities for this position.

• Work closely with the regional SC specialist on building a consistent plan for the region on YODA preparedness activities
• Implement & support the YODA SC strengthening plan.
• Provide technical support to Country Offices, and the Regional Hub, including to implement the supply chain OM and strengthening approaches and to provide high quality guidelines, tools and upskilling as prioritised by Country Offices.
• Enhance capacity of different teams across the organisation and an understanding of good supply chain practice at senior levels in GH, Regional Hubs and Country offices.
• Support the finalisation and implementation of the new Y.O.D.A. ERP system within Country Offices.

Provide high quality technical expertise

• Provide technical support to Plan International’s Technical Networks, specifically at Country Office level, including the development and testing of methods and tools for supply chain inclusion in the project idea, design and planning.

Drive continuous learning

• Promote and facilitate active YODA SC network across the region
• Develop, promote and embed learning processes and practices across Country Offices.
• Contribute to drafting learning papers that capture lessons from Plan International’s work in order to inform better supply chain to improve programmes implementation.
• Provide support to the regional supply chain specialist in country reviews (SCAT tool)

Provide support to Country Offices. Be available to provide ad hoc in-country and virtual support to Country Offices in supply chain.

• Be responsive to concerns and requests from other stakeholders including partners, donors and Plan’s National Organisations and provide support and problem solving as required.

Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

• Country Office supply chain team and head of operations to provide technical inputs to the implementation of the SC strengthening guidance.
• CD to ensure that issues at Country Offices with respect to supply chain are raised and addressed.
• Country Management Teams and Regional Management Teams including Directors of Sub – Regions on progress, capacity and status of supply chain.
• Country Office Project Managers, Business Development and Finance teams to ensure supply chain is set up and effectively managed in Y.O.D.A.
• Colleagues at the Global Hub and Regional Hub with responsibilities to or dependent on good supply chain practices.
• Colleagues from region + GH team in support of the OM webinars/training development

Technical expertise, skills and knowledge

Essential

Knowledge

• Expert knowledge of supply chain in humanitarian/development sector.
• Significant experience and a strong understanding of processes, approaches, tools and methodologies of supply chain management, and organisational learning, that is up to date with best practices in the sector.
• Strong understanding of the realities of NGO supply chain and limitations that impact project implementation, financial control, monitoring, reporting evaluation and learning.
• Understanding of critical supply chain components around procurement planning, sourcing, buying and fleet management.
• At ease with ERP system and D365 / digitalization
• Training skills and good communication skills.

Skills

• Strong analytical and problem-solving abilities.
• Able to roll-out appropriate guidelines, tools and templates for improved supply chain and implement them at scale.
• Able to analyse large amounts of data and generate powerful reports and information from them.
• Communicating supply chain concepts and terminology in simple language to non-experts. Writing in plain English.
• Strong collaboration skills, able to build cooperation and negotiate compromises.
• Strong attention to detail.
• Proven experience of using online technology for communication and learning.
• Fluent in English (plus French for the West Africa region and Spanish for the Region of Americas).

Behaviours

• Listens to and consults with others with genuine curiosity and interest to learn.
• Co-creates with diverse staff across the organisation.
• Demonstrates genuine curiosity and enthusiasm to find win-win solutions when facing challenges and ambiguity.
• Facilitates joint understanding and the development of good practices.
• Inspire trust and support from others.
• Promotes innovation and learning.
• Takes responsibility for achieving significant results.
• Able to build rapport with wide range of groups.
• Demonstrably committed to Plan’s goals and values.
• Committed to child safeguarding.

Desirable

• Capacity in languages appropriate to the region will be an advantage.
• Experience in or supporting supply chain in multiple countries.
• Proficient with Excel and Power BI.

Plan International’s Values in Practice

We are open and accountable

1. Promotes a culture of openness and transparency, including with sponsors and donors.
2. Holds self and others accountable to achieve the highest standards of integrity.
3. Consistent and fair in the treatment of people.
4. Open about mistakes and keen to learn from them.
5. Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

1. Articulates a clear purpose for staff and sets high expectations.
2. Creates a climate of continuous improvement, open to challenge and new ideas.
3. Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
4. Evidence-based and evaluates effectiveness.

We work well together

1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2. Builds constructive relationships across Plan International to support our shared goals.
3. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4. Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

1. We empower our staff to give their best and develop their potential
2. We respect all people, appreciate differences and challenge equality in our programs and our workplace
3. We support children, girls and young people to increase their confidence and to change their own lives.

Physical Environment

Regional travel, approximately 20-30%.

Level of contact with children

Low contact: No contact or very low frequency of interaction.

LOCATION: One of the locations where PLan International has a legal entity in the Region of the Amercias and which you have the pre-existing right to live and work (Bolivia, Brazil, Colombia, Rep. Dominicana, Ecuador, El Salvador, Guatemala, Honduras, Paraguay or Perú)

Closin date: may 22th, 2023