Regional Shelter and Settlements Adviser – Middle East Office

  • Contractor
  • Amman Jordan
  • TBD USD / Year
  • Norwegian Refugee Council profile




  • Job applications may no longer being accepted for this opportunity.


Norwegian Refugee Council

What we are looking for

In-depth knowledge and expertise in Shelter & Settlements, and senior level experience/strategy level within humanitarian and development sector.

You will need to have experience in programme strategy development, tools development, integrated programming, quality management and delivery. Excellent people skills for managing various stakeholders with the ability to work collaboratively in a matrix structure.

Contextual knowledge or previous experience in the Middle East and North Africa is an asset.

Why apply

  • Its a unique portfolio comprising of a variety of donors, both humanitarian and development.
  • There are Interesting initiatives and innovations around environment and climate adaptation in the region and globally. Its therefore an opportunity for you to contribute and find ways to innovate and improve programming in the region.
  • You will gain regional exposure and have opportunities to contribute globally.
  • NRC has a good reputation for shelter in the region and globally.
  • Amman is an accompanied post, its a family duty station that comes with an attractive salary and benefit package and a longer term contract in a stable environment

What you will do

The Shelter and Settlements (S&S) Core Competency (CC) is one of six technical CCs at NRC. In this posiiton you will be expected to operate as a technical support for NRC Country Offices (COs) in the Middle East (MERO). You will provide a range of advisory, technical support, and capacity building in relation to Shelter and Settlements related programme approaches ensuring that optimal programme strategies, structures, systems, policy, tools and practices are in place.

The role holder will also be asked to provide emergency support on WASH when required, with the support of the WASH Global Lead.

In this position you will;

  • Champion program development in all strategic areas in the region to support displacement affected people, including clean energy, adapting to changing climate and environmental impacts and supporting settlement-based approaches as a basis for wider NRC programming.
  • Contribute to the adaptation of NRC’s global CC programme approaches and development of guidelines, tools and innovative approaches based on research of trends and learning from the country offices. This includes playing a key role in the drafting of global tools, guidelines, and other implementation materials related to S&S.
  • Support the development of S&S’s approach to achieving self-reliance and durable solutions for people in protracted displacement as part of an integrated response with other CCs.
  • Provide strategic advice, technical support and capacity strengthening on relevant core competency or cross-cutting issues and sharing with Country Offices in the region.
  • Ensure that Shelter and Settlements based programming approaches contributes to integrated programming and analysis and that these interventions are measured.
  • Work in partnership with Monitoring, Evaluation and Learning (MEL) staff, to ensure the alignment of the programmatic areas in the MEL and PCM (Project Cycle Management) systems in relation to own core competency.
  • Responsible for supporting and monitoring country programme compliance with the Programme Policy and respective quality assurances in relation to the core competency.
  • Responsible for identification, development, and maintenance of relationships with relevant regional stakeholders (e.g., donors, UN (United Nations) agencies, NGOs, research- and educational institutions, private sector) related to programmes in general and more specifically as related to NRC’s Core Competencies.
  • Work in partnership with the regional and country office advocacy leads to identify and develop regional advocacy issues related to the core competence and relevant cross-cutting issues.
  • Support Country Offices(COs) in training on and compliance with NRC’s Safe and Inclusive programming Standards within S&S as well as capacity build COs on Market Systems programming within a S&S response.
  • Contribute to the resource mobilization and fundraising for regional programme development related to S&S.

Specific responsibilities are outlined in the job description. Please download the detailed job description to learn more about the position.

What you will bring

  • At least 6 years working experience in a senior position within Shelter & Settlements in the humanitarian and development sector.
  • Specific experience and expertise in:
  • shelter & Settlements in the humanitarian and development sector.
  • strategic approaches to programme development.
  • knowledge, experience, and skills with market-based programming and market-based approaches to S&S
  • tools and resources development.
  • programme quality assessments, programme development and delivery.
  • experience from working in complex and volatile contexts, with preference for previous experience in the Middle East region.
  • learning and development as part of quality improvement and capacity building
  • partnership with public and private institutions and organisations.
  • Understanding of and commitment to:
  • integrated programming approaches
  • organisational learning, and the role and contribution of MEL to quality management and development.
  • working collaboratively with technical and operational colleagues within a matrix structure, including capacity strengthening.
  • University degree in a relevant social science discipline
  • Fluency in English, both written and verbal. Fluency in one or more languages spoken in the region would also be an advantage.

What we offer

  • Duty station: Amman, Jordan
  • Contract: 24 months
  • Travel: Approximately 40% regional travel
  • Salary/benefits: grade 9 on NRC’s salary scale, with accompanying terms and conditions/
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts
  • join a work culture that empowers every employee to share ideas and take responsibility
  • be part of a welcoming and supportive community committed to human dignity

Learn more about NRC

How to apply

Important information about the application process

  • We invite applications from all qualified and interested candidates. Please ensure you attach copies of your academic and professional certificates.
  • Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
  • If you have any questions about this role, please email [email protected] with the job title as the subject line.

Apply here


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