Regional Safeguarding Advisor, Asia

The Opportunity

Save the Children International is committed to strengthening our Child/Adult Safeguarding work in development and humanitarian settings – with robust mechanisms for awareness, prevention, reporting, responding and offering support to survivors, promoting a child and adult safe environment, and holding those responsible for abuses to account. Reporting and responding to concerns forms the cornerstone of the safeguarding mechanism, for which the Country Offices are the primary leads. The Regional Office, and this Regional Safeguarding Advisor role, play a key role by providing oversight, quality control, coaching to Country Offices and ensuring communication with the funding members.

The core purpose of this role is to work closely with the Regional Safeguarding Director and Country Offices to ensure timely and high quality reporting and responding through SCI’s Datix reporting system. This includes reporting to internal and external stakeholders. The specialist will provide capacity building support to the country offices to implement lessons learned from cases and strengthen their system to prevent future incidents, and address gaps in safeguarding system. On top of that the advisor will play a key role in targeted capacity building and deployment and support to humanitarian responses.

We are looking for an ambitious, social and talented colleague with eye for detail, a drive to learn and passion for safeguarding children/adults from abuse.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Key Responsibilities

1. Support RSGD in case management on Datix reporting system (assumed 50%-70% of the role)

   • Draft reports for members and SCI regulators
   • Responsible for coordinating with country offices to make sure investigations are on time and completed within 90 days
   • Support RSGD by obtaining information to respond to requests from funding members for their donors on CSG cases/case management
   • Quality control against checklists and procedures, incl. ensuring survivor care
   • Support RSGD in case closure by ensuring all required fields are filled, documents uploaded and any outstanding actions recorded and referred to relevant stakeholders
   • Gradually increase case management expertise with a view to overseeing case management in future including initial triage and assessment, member reporting, reporting to legal etc.
   • Ensure region meets case management KPI’s: reporting time to member within 48 hours (maximum 5 days), case closure at average of 60 days (max 90 days)
   • Analyse quality gaps or delays and pro-actively propose and implement improvements to address these.

2. Review cases lessons learned, gaps identified and track implementation

3. Capacity building in country offices based on Annual Safeguarding Plans, risk assessment and incident follow-up

   • Prioritisation and work plan will be developed by Regional Safeguarding Director
   • Work may include:
     • Support country offices to take proactive steps to ensure that all safeguarding cases are reported, investigated and closed in time.
     • Technical support in rolling-out global safeguarding priorities and projects
     • Specialist advice and guidance to partners to support improvements in safeguarding all those who come into contact with Save the Children.
     • Support RSGD in training CO functional leads on the use of the online reporting system (Datix) and in delivering safeguarding inductions for new SG leads and focal points
     • Co-host fortnightly drop-in sessions for country office leads on case management with RSGD
     • Deploy to emergencies in Asia and possibly to other regions, sometimes at short notice, to lead/support child safeguarding and PSEA efforts and carry out activities on PSEA.
     • Coach and build capacity of Child Safeguarding Focal Points in Asia to operationalise SCI’s child safeguarding and PSEA framework in line with each country’s humanitarian strategy and Emergency Preparedness Plan (EPP).
     • Support COs in updating reporting system and ensure availability of hotlines and complaint mechanisms
     • Share new information and communications materials on child safeguarding and adapt to the local context.
     • Support follow up on humanitarian CSG recommendations from Operations Control Reviews, Real Time Review deployments, Global Assurance Audits, and other donor-led safeguarding audits.

4. Support RSGD in rollout of global safeguarding projects

   • Eg Safer Partnerships, Volunteer Management System, PSEA embedding

5. Provide insight to RSGD on reporting trends

   • Provide input to monthly/quarterly narratives
   • Track Safeguarding Dashboard and propose interventions to RSGD

6. Deploy to lead on complex investigations

   • Deploy to lead or oversee investigations for reported child safeguarding and PSEAH allegations; support the case management process on Datix to ensure internal and external reporting and responding timelines are met.

7. Deploy to humanitarian responses and/or support responses and deployed safeguarding specialists

8. Support RSGD in regional team engagement and coordination

   • Ongoing support may be required to:
     • Host monthly meetings
     • Maintain regional Sharepoint site and organise shared resources for team
     • Keep track of recurring challenges/issues faced by team

9. Carry out any other duties either in addition to or instead of those outlined above which may reasonably be required from time to time.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers

Closing Date for Application: 14 Feb 2023

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.