PwC Technology – IT Service Co. Compliance Senior Manager

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you’ll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Responsibilities

PwC Professional skills and responsibilities for this management level include but are not limited to

As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm’s code of ethics and business conduct.

The IT Services Compliance Senior Manager is responsible for facilitating third party certification (ISO 27001 and SOC 2) audit activities and supporting the Compliance Officer & CISO on compliance and risk management projects and activities. Working closely with key stakeholders and customers to achieve compliance. Assisting with documentation and reporting updates on a regular basis to maintain compliance and report status to leadership.

Basic Qualifications

Job Requirements and Preferences:

Minimum Degree Required

High School Diploma

Minimum Years Of Experience

6 year(s) 6 year(s) of progressive roles performing IT project management and development.

Degree Preferred

Preferred Qualifications:

Bachelor Degree

Preferred Fields Of Study

Management Information Systems, Information Technology, Computer Systems Analysis, Risk Management

Certification(s) Preferred

Project Management Professional (PMP) or other relevant professional qualification.

Preferred Knowledge/Skills

Demonstrates intimate abilities and/or a proven record of success as a team leader, preferably for a global network of professional services firms, including the following areas:

• Demonstrating knowledge of task-planning and resource allocation; time management, finance and quality management; teamwork dynamics and effectiveness; analytics and metrics monitoring and reporting; and documentation and recordkeeping;
• Demonstrating knowledge of information security, procedures and reporting standards, in particular SOC2 type 2 and ISO 27001 in the context of cloud and on prem hosting services;
• Applying creative conflict resolution and negotiation skills within a context of political sensitivity and conflicting interests;
• Advising and/or assisting teams in a fast-paced, high-pressure environment with the ability to prioritize and complete tasks according to project needs;
• Working both as a collaborative member of a high-performing team and working independently and proactively;
• Developing strategy; as well as writing, communicating, facilitating, and presenting cogently; to and/or for all levels of internal staff and management;
• Contributing to a positive working environment by building relationships with team members from many different disciplines with varying degrees of technical experience, proactively seeking clarification and feedback, and keeping leadership informed of progress and issues;
• Utilizing interpersonal skills by collaborating effectively; communicating clearly, concisely and tactfully with senior management, clients, peers, and staff;
• Applying problem-solving and business analysis, including exhibiting flexibility to manage through unanticipated issues, ad hoc requests, and exercising professional skepticism and judgment;
• Anticipating and negotiating consensuses amongst diverse groups while creating a positive impact in the activities of others not in own reporting structure;
• Creating and producing presentation slides; practice methodologies and tools; policies and procedures; and/or other standard business communications;
• Driving report creation, consolidation, and analysis, by utilizing Microsoft Office tools, including Word, PowerPoint, and Excel, to create deliverables;
• Implementing or operating with compliance standards such as ISO 27001, SOC 2, etc;
• Understanding legal and regulatory requirements and business drivers, and how to integrate these into the operating model;
• Designing, evaluating and documenting process improvements; and,
• Demonstrating the ability to solve problems and manage own workload.

For positions in Colorado, visit the following link for information related to Colorado’s Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

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Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.