Psychosocial Coordinator

Job Description

Identification of Position

Position Title: Psychosocial Coordinator Kibondo

Location: Kibondo – Kigoma, Tanzania

Reports to: Project Director

Position Requirements

Organizational Context

The Jesuit Refugee Service (JRS) is an international non-governmental organisation with a mission to accompany, serve, and advocate for the rights of refugees. The organisation was founded in November 1980 and has a presence in over 56 countries. JRS undertakes services at national and regional levels with the support and guidance of an international office in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term wellbeing of refugees and displaced persons, while not neglecting their immediate or urgent needs. JRS offers opportunities to a wide variety of staff, local and international, while maintaining a realistic and localised scheme of salary/stipend, insurance, etc.

Operational Context/Role

The Psychosocial coordinator’s primary responsible is to manage, coordinate, and administer the psychosocial program in JRS Kibondo project, which includes identification of vulnerable population, support groups, awareness campaigns, individual peer support by refugee peer counsellors, trainings and sports/recreational activities for youth among others.

Key Responsibilities

1. General

• Take responsibility of overall leadership, management and administration of the psychosocial program in Kibondo.
• Develop and supervise culturally- and age-appropriate psychosocial community-based interventions including support groups, awareness campaigns, individual peer support by refugee peer counsellors , trainings and sports/recreational activities for youth.
• Develop tools for identification and categorization of extremely vulnerable according to JRS’ criteria and regular home visits.
• Develop training modules and methodologies for community members, refugee peer counsellors and other stakeholders as appropriate.
• Deliver trainings to community members, refugee peer counsellors and other stakeholders with appropriate use of participatory methods of adult education.
• Provide appropriate professional supervision to incentive workers engaged in the psychosocial programme
• Develop and maintain referral mechanisms and collaboration with all stakeholders in the area of psychosocial well-being.
• Ensure that confidentiality of beneficiaries is actively protected at all times.
• Ensure that incentive workers know and comply with PSEA and child protection standards.
• Develop M&E framework for the programme
• Maintain project documentation and regularly collect Monitoring and Evaluation data.
• Collaborate with the Project Director and Country Program Officer ant its assistant in the program proposals, budgets and reports as requested.
• Coordinate and keep an updated idea-sharing with the Psychosocial assistant coordinator for all the common practices and beneficiaries.
• Perform other tasks as reasonably assigned and mutually agreed with the Logistics Office

1. Staff management

• Recruit, supervise and train Incentive Workers engaged in the psychosocial project.
• Plans the staff needs for the Department in collaboration with the Project Director.
• Control resources in the Department

1. Reporting

• Inform Project Director on activities of the project by providing relevant correspondence, reports and meeting minutes as well as making regular updates.
• Maintain communication with other JRS team members, partner agencies, community leaders and other relevant stakeholders and participate consistently in relevant coordinating forums.
• Responsible for prompt submission of all psychosocial department financial and narrative reports to the Project Accountant/Project Director.
• Prepare and submit monthly, quarterly, mid-year, and annual reports to the Project Director.
• Gather, complete and submit monthly means of verification to the Project Director.

1. Networking

• Responsible for coordination and liaison between JRS and other agencies/local government/local communities/displaced community as regards to JRS’ Psychosocial programme in conjunction with the Project Director
• Represent JRS at the stakeholders meetings as necessary e.g. Psychosocial Cluster Meetings/ SGBV and Protection meetings and others.

Required Competencies

• Managing resources
• Ability to work and promote effective teamwork
• Leadership
• Working with Stakeholders
• Decision Making
• Empowering and building trust
• Strategic Planning and vision

Qualifications and Experience:

Education

• University degree in sociology, social workers or related field from a recognized institution

Experience

• Experience (at least 3 years) working with NGO in education sector
• Experience in managing people/teams.
• Demonstrated experience and commitment to working with marginalized communities.

Language

• Fluency in English and Swahili (written and spoken) and excellent writing skills.
• Knowledge of French and Kirundi will be greatly advantaged.

Technical Skills

• Strong analytical, reporting, strategic thinking and planning skills.
• Strong monitoring and evaluation skills/experience.
• Strong pedagogical competences.

Leadership Behaviours

• Excellent interpersonal, listening and communication skills.
• Ability to positively influence others and successfully reconcile differences.
• A self-starter with a strong results orientation and with high levels of integrity, credibility and dependability.
• An energetic team player who can effectively collaborate, and who can stand alone when necessary.
• Ability to work in international settings and with various departments to implement successful approaches to psychosocial matters.
• Demonstrated ability to work and deliver under pressure and tight deadlines.

Core values

• Commitment to JRS mission, vision and values, and the ability to convey with enthusiasm JRS’s role in accompanying and serving refugees and in advocating for their right to protection and a life in dignity;
• High integrity, honesty and confidentiality; ability to deal tactfully and discreetly with situations, people and information;
• Acceptance of diversity and inclusion as a core value.
• Willingness to work in flexible, sub-optimal, stressful and unstable environment.

GENERAL CONDITIONS

The candidate must be available to start immediately. The JRS remuneration policy is aligned with the JRS ethos of providing effective and professional services whilst expressing solidarity with those served. Salary is calculated using a post-adjustment multiplier and takes into account years of relevant experience and the degree of responsibility of the role. Details will be discussed with shortlisted candidates.

Composition and submission of the file

All applicants are requested to submit the following documents:

1) A curriculum vitae (CV) in English including three (3) professional references with contact details, telephone and email address.

2) A cover letter describing the applicant’s desire and motivation to work for JRS and how your qualifications and experience match this position;

3) Identity card;

4) Diploma, copy of the original;

5) Proof of service including last employer.

Applications should be submitted by one of the following means

– Hand-delivered to the JRS office located in the Radio Kwizera – Kibondo offices.

– By email to [email protected], [email protected] with a copy to [email protected]

If the application is hand-delivered, it should be placed in a sealed envelope with the title: “Psychosocial Coordinator “. All applications (hand-delivered or emailed) must be submitted by 10 June 2022 at 12:00 noon.

Date: 27 May 2022

Name: Ousmane N’GAIDE

Position: Country Director, JRS

Signature: