Programme Support Officer (Protection and Resilience)

Position Title: Programme Support Officer (Protection & Resilience)

Duty Station: Gaziantep, Republic of Türkiye

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 10 November 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the overall supervision of Senior Programme Coordinator (Refugee Response) and direct and technical supervision of the Protection and Resilience Officer, based in Ankara, the Programme Support Officer (Protection and Resilience) will be responsible for providing technical support for the coordination and implementation of the International Organization for Migration (IOM) Turkiye Refugee Response’s Protection and Resilience Unit projects portfolio. This includes activities related to specialized case management, community based Mental Health and Psychosocial Support (MHPSS), Legal Information, School Transportation, and IOM’s support to Municipal Migrant and Community Centres (MMCC), and assisting the Protection and Resilience Officer with reporting and budgeting.

Core Functions / Responsibilities:

1. Assist the Protection and Resilience Officer in managing and monitoring the implementation of the International Organization for Migration’s (IOM) Protection and Resilience project activities, workplans and budgets.
2. Provide technical inputs for guidelines and Standard Operating Procedures (SOPs) for IOM’s Protection and Resilience Programming and regularly draft updates to guidelines according to lessons learned, feedback from the relevant working groups, Protection and Resilience Teams, and global standards.
3. Provide technical support to Project Teams, including case management, PsychosocialMobile, and Migrant and Community Centres, checking that implementation is in line with Country Office (CO) and global best practices and frameworks.
4. Coordinate the Protection and Resilience Unit’s efforts to conduct regular protection risk analyses and internal protection monitoring to further inform the Refugee Response programming in Turkiye.
5. Draft concept notes and provide support for proposal development, with relevant teams and units, as well as for regular internal and external project and visibility reports that promote the work of the unit and expand operations in new geographic and thematic areas.
6. Maintain close contacts with donors and other United Nations (UN) agencies and International Non-Governmental Organization (I/NGO) partners, and national and local authorities as required, and participate in relevant Working Groups in close coordination with the Protection and Resilience Officer and Senior Programme Coordinator (Refugee Response).
7. Participate in assessing training needs on related programmatic issues and need for capacity building among IOM field staff, implementing partners and other stakeholders and provide training as necessary.
8. Assist in strengthening protection mainstreaming efforts across IOM’s Refugee Response programming including in related assessments, methodologies, and non-protection related activities. Regularly review project tools and update and amend as required (including selection criteria, assessment tools, distribution methodologies etc.).
9. Facilitate the integration and consideration of protection mainstreaming standards on gender and Gender-based Violence (GBV) risk mitigation, Child Protection, age (children, youth, the elderly), disability, and other groups across IOM Refugee Response programmes.
10. Undertake frequent travel duties as required.
11. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Psychology, Public Health, Social Sciences, International Relations, Human Rights Law or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in the field of migration, IDP and refugee assistance, MHPSS, and protection(including specific knowledge of GBV, and Child Protection);
• Experience in emergency operations and liaison with other UN and non-UN humanitarian actors, direct experience working with affected populations (including children, persons with disabilities etc.);
• Experience and understanding of complex social-political environments;
• Experience and knowledge of the Syrian conflict in Turkiye and its impact on the affected populations. Working experience in the region is an asset; and,
• Experience in project management and coordination.

Skills

• Ability to formulate relevant programmatic inputs.
• Ability to work quickly and accurately and pay attention to detail.
• Willingness to assist efficiently in a very busy project environment.
• Excellent writing skills with the ability to analyses complex problems and identify and convey clear, rapid solutions.
• Effective resource management skills.
• Proven general analytical skills.
• In depth knowledge of the broad range of migration related subject areas dealt with by theOrganization.
• Knowledge of UN and bilateral donor programming.

Languages

IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge of Arabic is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.