Programme Assistant (CBT) (G5), Homs

DEADLINE FOR APPLICATIONS

All applications should be received no later than 08 March 2022.

CONTRACT TYPE & DURATION

Contract Type: Fixed Term Contract – GS5

Duration: 12 months

Duty Station: Homs

Number of required employees: 1

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetime. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In 2020, WFP was awarded the Nobel Peace Prize for its efforts to fight hunger globally, including its work during the coronavirus pandemic.

In Syria, WFP provides food assistance to more than 4.6 million people each month. This includes families who require emergency assistance when affected by conflict and displacement and also those who need help to improve their nutrition and food security. WFP supports children across Syria with healthy meals and snacks at school, mothers with nutritious diets, and families and communities with sustainable livelihood projects.

ORGANIZATIONAL CONTEXT

.The Programme Assistant for Cash-Based Transfers (CBT) will work within the Programme unit in Homs FO. The job holder will work in close collaboration with other WFP units involved in the implementation of WFP’s cash-based transfer programmes (activity focal points and other colleagues within Programme, logistics/retail, Finance, IT and others), with CBT focal points in WFP’s Country Office, as well as with external partners such as cooperating partners and retailers

This post is based in Homs and falls under the direct supervision of the CBT Field Coordinator in Homs FO.

Job Purpose

To provide effective specialized support and analysis to Policy and Programme Activities that effectively meet food assistance needs.

KEY ACCOUNTABILITIES (not all-inclusive)

Within delegated authority, the Programme Assistant (CBT) will be responsible for the following duties:

• Based on the implementation plan, support the preparations for setting up CBT programmes (e.g. identification of new cooperating partners/CPs and retailers), in coordination with programme activity focal points, CBT colleagues in the Field Office (FO) and Country Office (CO) and the Head of Field Office (HoFO).
• Train CPs on distribution management, the use of WFP’s internal SCOPE system and beneficiary data management, in particular in relation to the registration of beneficiaries. Ensure provision of needed equipment for CPs and retailers, in coordination with the logistics/retail and IT FO focal points.
• Participate in the planning and management of beneficiary data collection by CPs. Support and monitor progress of the beneficiary data collection process by CPs, in coordination with the activity focal points.
• Based on beneficiary registration data received from CPs, carry out data cleansing and analysis. Upload and enrol eligible beneficiaries in the respective CBT programmes in WFP’s internal SCOPE system, in coordination with the activity focal points.
• Coordinate the printing of the new beneficiary payment instruments and their distribution to beneficiaries at FO level.
• Liaise with the Programme CO CBT team during the monthly distribution list approval process. Provide any feedback as required (e.g. conditionality data) and inform CPs when beneficiaries can redeem their entitlements.
• Follow up on beneficiary complaints and/or CBT system-related issues with CPs and retailers and with the CBT CO cross-functional team for trouble shooting support (e.g. on any SCOPE technical issues). Provide first level technical support to CPs.
• Analyse transaction/redemption data of CBT programmes and suggest improvements to the CBT programme implementation setup based on the analysis.
• Prepare and send comprehensive reports on CBT programme implementation and challenges to relevant FO and CO units, in coordination with the activity focal points.
• Extract and provide any other relevant data to the activity focal points, HoFO, CO CBT cross-functional team and CPs, following data protection protocols.
• Perform other related duties as required.

STANDARD MINIMUM QUALIFICATIONS:

Education: Completion of secondary school education. A post-secondary certificate in a field related to the functional area is desirable.

Experience: At least four years of progressively responsible experience related to the functional area (e.g. development or humanitarian programmes, experience with money transfer operations and commercial transactions).
• Experience with MS package (in particular Excel);
• Knowledge of the project cycle and previous experience with the implementation of programmes (in particular cash-based programmes) is an advantage.

Language: Fluency in both oral and written communication in English and Arabic.