University of Cincinnati
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.
About The Department
The Learning Commons provides free centralized academic support for all University of Cincinnati students. We bring together faculty, best-practices in teaching and learning, and hundreds of outstanding peer educators to create flexible academic success programming. Each year more than 6,000 students take advantage of Learning Commons Programs to build confidence, integrate on campus, and master challenging course content.
Job Overview
The Program Manager for Student Hiring and Front Desk Management will serve in a centralized role at the Learning Commons reporting directly to the Director for the Learning Commons. This position oversees the human resources functions for our Learning Commons student employees, including the application process, recruitment, hiring, centralized training, payroll, and personnel changes. They will supervise the front desk assistants for the four Learning Commons physical spaces and provide administrative support to the Learning Commons professional staff. This position will have the option to work in a hybrid environment- both in the office and remotely.
Essential Functions
- Oversees human resources functions of Learning Commons student employees, including the application process, recruitment, hiring, centralized training, payroll, and personnel changes.
- Will provide direct supervision to the Front Desk Assistant Student Staff (I.e. hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
- Oversee the Learning Commons Front Desk Assistant schedule and budget.
- Liaison between the UC Clifton and UC Clermont campuses to ensure quality customer service to student clients.
- Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
- Bachelor’s Degree.
- Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
Three (3) years of relevant experience.
Additional Qualifications Considered
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines
- Desire to learn new skills.
- Ability to prioritize tasks and adapt to office needs.
- Ability to function well in a quick-paced environment.
- Administrative skills and experience, including MS Office and comfort with creating process to track information using. Excel (e.g. applications/hiring, training compliance).
- Ability to troubleshoot and problem-solve within office systems and structures.
- Customer service skills or experience.
- Supervision experience.
Physical Requirements/Work Environment
- Office environment/no specific unusual physical or environmental demands.
Application Process
- Interested and qualified applicants must apply online and include a cover letter of interest and a current CV/Resume.
- All certifications and other documentation can be uploaded using the Additional Documents section in the application.
- Applications without a cover letter and CV/Resume will not be considered for the position
Compensation And Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range of $ 43,000 – $45,000 dependent on the candidate’s experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.
REQ: 91645
To apply for this job please visit jobs.uc.edu.