Program Manager, Africa & Eurasia

POSITION SUMMARY:

HIAS seeks a Program Manager, Africa & Eurasia to support programs and operational needs in HIAS’ country offices, with a special focus on Africa and Eurasia. Reporting to the Regional Director, Africa & Eurasia, they will support HIAS’ programs in Kenya, Chad, Greece and Israel through reporting, monitoring, cross-divisional collaboration, proposal development, advocacy and related administrative duties. The Program Manager, Africa & Eurasia will work closely with other International Programs staff, including technical colleagues focused on Gender/GBV, Mental Health & Psychosocial Support, Economic Inclusion and Legal Protection. The successful candidate has a demonstrated ability to coordinate between country programs and headquarters, as well as a keen understanding of field-based challenges and opportunities.

Note, this is a full-time, temporary position that starts ASAP and ends 12 months later, with possible extension. This position is based at our headquarters in Silver Spring, Maryland or our offices in New York, New York, and we will consider a remote option for applicants who live outside of commuting distance to either of our offices and are based in other states in which we are registered (Arizona, California, Colorado, Connecticut, Florida, Georgia, Michigan, Minnesota, Nevada, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, West Virginia, Wisconsin). This position can also be based at our office in Nairobi, Kenya.

ESSENTIAL FUNCTIONS:

• Monitors the progress of projects and activities toward the achievement of key objectives and deliverables through regular communication with key country office staff and HQ.
• Supports the sharing of insights and experiences from field staff and leadership across the International Programs department, the wider organization and to external audiences.
• Conducts monitoring exercises and evaluates overall performance of country office operations.
• Coordinates closely with field-based colleagues, including Country Directors, Program Directors and other field staff, among International Programs staff, and within other HQ divisions, including in Budget & Fiscal Compliance, Monitoring & Evaluation, Human Resources and Information Technology, among others.
• Schedules cross-divisional meetings and meetings between field and HQ staff, setting agendas, preparing IT platforms, taking meeting minutes and ensuring follow-up on take-aways.
• Supports Regional Director, Africa & Eurasia to address gaps in program progress and operational challenges with country staff and HQ colleagues.
• Drafts monitoring reports for distribution to HQ staff and country staff, and schedules meetings to discuss key achievements and deliverables.
• Works closely with Institutional Development team and other field-based colleagues to support the content and budget development for a wide range of funding proposals focused on activities in the region.
• Reviews and contributes to monthly and quarterly program reports and other documents in French and English for funders, HIAS staff and Board of Directors on HIAS’ regional operations.
• Represents HIAS at external partner and/or coordination meetings, as needed.
• Supports the International Policy & Relations department in preparation of talking points and one-pagers, as required.
• Responds to requests for information and guidance from HQ.

QUALIFICATIONS & REQUIREMENTS:

• Undergraduate degree required; graduate degree preferred.
• 4-6 years of experience in the NGO sector, preferably in refugee or humanitarian fields; 2 years of work experience at the field level strongly preferred.
• Fluency in English and French is required.
• Demonstrated experience in project management.
• Knowledge in project design, planning and budgeting.
• Experience coordinating, reviewing and supporting funding proposals.
• Experience in community-based protection and human rights approaches preferred.
• Strong organizational skills, with the ability to manage time efficiently, meet deadlines and work independently.
• Excellent written communication and research skills.
• Flexible, creative and collaborative working style.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to travel up 25% of the time.
• Commitment to HIAS’ mission and values, and refugee protection.

HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.