Program Manager

Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world.

Dexis embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with respect, and value the unique lived experiences each person brings based on their race, ethnicity, sexual orientation, gender identity, religion, disability, military or veteran status, national origin, age, marital status or family status and related conditions.

At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.

About the Position
Dexis is hiring a Program Manager to provide comprehensive management to one or more projects, while actively supporting the business development efforts of Dexis Professional Services (DPS) with a focus on monitoring, evaluation and learning (MEL) in support of the US Department of State. The Program Manager will provide oversight and coordination of Project Management Unit (PMU) activities and deliverables, liaise with internal and external stakeholders, work independently to meet deadlines and achieve project and division goals. The Program Manager will provide direct client and partner relationship management, high-quality project management (including financial management and contract compliance), and management of staff. The Program Manager is expected to develop and maintain positive relationships with internal teams, clients, consultants, and partners, substantively contributing to corporate objectives. In addition to PMU responsibilities, the Program Manager will support business development and internal Dexis initiatives, as assigned.

This position has the option of being based remotely.

Responsibilities
Project management

• Manage the full lifecycle of assigned projects under the DPS-MEL portfolio, including contractual compliance, operations, and finances.
• Ensures compliant project administration, to include client administrative reporting, operational procurement, consultant management, allowances, travel administration, financial monitoring, and maintaining trackers and compliant project files.
• Ensures project files are up to date and maintained according to Dexis guidance and policies and conducts periodic reviews.
• Ensures project deliverables are provided on time and may review or write sections of reports, work plans, and other deliverables to ensure accuracy, quality, and compliance with contract requirements and Dexis standards. Track and support project milestones, M&E, and indicators.
• Serve as a point of contact for client correspondence and requests.
• Ensure compliance in project operations, including procurements, grants, subcontract management, inventory tracking, and supporting the hiring and oversight of consultants.
• Plan and manage project startups and close-outs; help oversee project operations, including training project teams and serving as a resource for issues that arise.
• Communicate and coordinate closely with project staff, internal teams, and Dexis support units (e.g., HR, Payroll, Finance, Contracts), escalating and resolving questions and problems as appropriate.
• Proactively identify and mitigate risks to project implementation and contract compliance and escalate as needed.

Finance

• Oversee project finances, preparing and approving project expenditures, reviewing monthly invoices for accuracy and compliance, and developing financial reports and forecasts.
• Maintain project budgets and support DPS-MEL to complete annual budgeting exercises and meet financial targets through careful budget management and long‐term planning.

Personnel management/recruiting

• In conjunction with project team and HR, leads recruitment, hiring, onboarding and offboarding of project and PMU staff, including compliance with Dexis, client, and local policies and procedures. Ensure compliance with timelines and labor categories.
• Work with contract team and maintain close coordination during probationary periods of new hires to proactively address performance concerns
• Manage PMU team, consisting of Program Associates and Senior Associates (as assigned). Train, support, mentor to ensure success in their roles and growth in their careers.
• Manage personnel matters for local staff employed through PEOs, including ensuring compliance with Dexis policies and local labor laws
• Supervise the termination of local staff through PEOs (as needed)
• Oversees consultants for various project assignments, which may include reviewing and/or approving deliverables.

Learning and development

• As applicable, supervise, develop, and evaluate assigned staff, giving regular performance feedback and working with employees to provide opportunities to grow and develop at Dexis.
• Mentor and train new employees as needed or assigned.
• Support division and Dexis-wide process improvements, and other opportunities for learning and development.
• In coordination with others, develop and update processes, standard operating procedures, and knowledge management solutions to implement improvements to overall project operations.

Business Development

• Play an active role in business development efforts including identifying opportunities, managing proposals, recruiting, supporting partner engagement, writing proposal sections and/or annexes, pricing, and ensuring consistency across technical and cost volumes.
• Lead or participate in budget development.
• May support recruiting efforts.
• Conduct research on local operating environments, including country registration options and requirements and local labor laws.
• Participate in external events, networking with clients, partners, and counterparts, and share notes with other team members.

Performs other duties as assigned.

Qualifications
Minimum Requirements

• Bachelor’s degree in international relations, political science, business, finance, or related field.
• Minimum six years of relevant work experience.
• Previous experience managing or supporting U.S. Government contracts.
• Demonstrated experience with financial management, budget tracking, managing projects and tasks.
• Experience supporting business development efforts with US Department of State and offices.
• Proficient in Microsoft Office products.
• Professional proficiency in Spanish.

Preferred Qualifications

• Master’s degree in a related field.
• Experience managing client relationships, consultants, and staff.

Personal Competencies
The successful candidate should be:

• Creative, synthesizing information, harnessing skills, and applying good judgment to solve problems and make improvements.
• Conscientious, demonstrating personal integrity and a desire to mentor others.
• Relationship-oriented, building a project management team and fostering positive connections with clients and partners as well as other Dexis teams.
• Poised, managing priorities and producing quality work in complex and time-sensitive conditions.
• Ambitious, taking the initiative to pursue new opportunities to develop professionally and help Dexis grow.
• Communicative, using clear language to share ideas in writing and speech.

Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?

If you are passionate about this opportunity, apply now!

Only those applicants who meet the above criteria will be contacted for an interview.

Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

If you are hired for a position that is paid from the Dexis home office, you will be required to submit proof that you have received the COVID-19 vaccine unless you qualify for a legally recognized medical or religious exception to the vaccine requirement. This does not apply to AL, AZ, FL, KS, MT, NH, ND, or TX residents.