PQM+ Communication Specialist

Panagora Group is a small business providing novel and integrated solutions in global health and international development. Our goal is to provide innovative solutions that build national capacity and promote sustainability through robust local participation and capacity building, utilizing highly integrated and private sector solutions. Throughout our work, we embrace a virtuous circle of knowledge stewardship, collaborative learning, and application of evidence to heighten and accelerate positive health and development outcomes.

Panagora Group seeks a full-time Communication Specialist to support the Promoting the Quality of Medicines Plus (PQM+) (https://www.usp.org/our-impact/promoting-quality-of-medicines) program, a cooperative agreement between the United States Agency for International Development (USAID) and the United States Pharmacopeial Convention (USP) (https://www.usp.org). The goal of PQM+ is to strengthen health systems in low- and middle-income countries (LMICs) by improving medical product quality assurance systems and expanding the supply of quality-assured medicines and medical products. This position will support the program under the leadership of the Senior Communications Manager. This person will work closely with PQM+ headquarters staff and country teams to produce high-quality products that capture the program’s achievements and raise its visibility.

Duties and Responsibilities:

• Collaborate with PQM+ technical and country teams to identify and develop a variety of materials, including social media posts and newsletters, to clearly explain and highlight the program’s activities and impact.
• Develop social media posts with strong visuals. Create graphics using Canva or similar software for posts.
• Schedule posts for Twitter and LinkedIn via Hootsuite to optimize reach and views. Monitor audience engagement and report analytics to inform strategies to expand PQM+’s reach and grow our audience.
• Update the PQM+ website with new content, including visuals. Liaise with USP’s Web team to ensure the site aligns with standards.
• Assist with the development and implementation of program events, such as webinars, meetings and presentations.
• Design and format newsletters, invitations, and other materials for electronic distribution.
• Update and maintain the program’s photo library.
• Support a variety of communications tasks as needed. Perform other related duties as assigned to ensure the program achieves its communications goals.
• Build good working relationships with internal and external stakeholders. Coordinate with consultants and USP operations staff as needed.

Ensure communications products comply with PQM+, USAID, and USP requirements and meet quality standards.

Requirements:

• Bachelor’s degree in English, Communications, Journalism, Public Health or equivalent professional experience.
• Minimum 4 years of professional experience developing and producing a variety of written and digital communications materials and content.
• Proven experience (at least 2 years) developing social media posts, including visuals, and scheduling them using a social media management platform (i.e., Sprout Social or Hootsuite) in a professional setting.
• Excellent writing skills. Professional experience writing success stories, newsletters, or similar content.
• Experience using Canva or similar software (i.e., Adobe Photoshop) to edit photos and develop visuals and graphics.
• Strong proficiency in Microsoft Office (including Word, Excel, and PowerPoint).
• Knowledge of Constant Contact, MailChimp or similar software for newsletter creation and distribution.
• Professional experience using email marketing software such as Constant Contact in a professional setting. Ability to format content, including visuals, using the software.
• Proven ability to meet deadlines and pay close attention to detail and quality of materials. Well-organized with demonstrated multi-tasking skills.

Preferred Qualifications

• USAID or USAID-funded program experience strongly preferred.
• Proven experience using a content management system (CMS), such as Drupal or WordPress, in a professional setting.
• International health or global health experience training and background.
• Overseas experience, including Peace Corps service.

Reports to Senior Communications Manager

No telephone inquiries, please. Finalists will be contacted. Only applicants who include the required application components will be considered.

Panagora Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Note: Panagora does not offer visa sponsorship at this time.