People Support Administrator

**People Support Administrator (x3) Location: Paisley (hybrid role working between home and office) Hours per week: 35 Contract: Fixed term contract until 31st December 2022 (with the potential to extend or become permanent) Salary: £18,226 – £21,196 per annum pro rata (depending on experience)

Could you deliver vital customer service and administrative support to our diverse workforce of staff and volunteers?

About this opportunity**

We are looking for a People Support Administrator to join the British Red Cross People Support team in our Shared Services Centre in Paisley.

In this versatile role, you will deliver first class administrative and systems support in relation to the full onboarding and employee/volunteer life-cycle journey adhering to BRC policies, processes and procedures.
Liaising with Recruitment, HR and Payroll, you will play a key role in ensuring we recruit and retain the best possible people to help us make a difference to the lives of people in crisis.

What we are looking for

You should be able to deliver consistent, high quality customer service and answer queries in a timely manner, in a fast-paced environment. You should be able to work well in a team to handle high volumes of queries and processing requests. You should be able to demonstrate fast and accurate keying skills. You’re experienced using MS Office, particularly Outlook and Excel.

Previous experience in a HR, Recruitment or OnBoarding environment would be an advantage, but we are keen to hear from candidates with excellent communication skills who demonstrate meticulous attention to detail and take pride in their work.

Meet the Team

It’s simple: people make th e British Red Cross.

At the British Red Cross we care about our people. We understand that our workforce is central to both helping people in crisis and maintaining our reputation as one of the most trusted charities in the UK.

The People & Learning Directorate team work across the organisation; recruiting, developing, and retaining our people. Even though we can get a little busy, we’re a diverse group who like to have fun, and we take great satisfaction in being able to play our part in helping make the British Red Cross what it is today.

(Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities and full person specification and refer to the ‘Additional Information’ attached for support completing your application)

Closing date for application is 23.59 on Wednesday 31st of August 2022

We offer a wide range of sta ff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy

A little bit more about us

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on LinkedIn – British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis