Payments and Referrals Officer

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 73 countries, with more than 196,000 employees, including around 149,000 in Europe. The Group has key positions in its three main activities: Domestic Markets, International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors.

BNP Paribas Corporate and Institutional Banking is a globally recognised leader offering capital markets, securities services, financing, treasury and advisory solutions.

Purpose & Scope of role

Purpose:

• As a member of the Payment Referrals section of Local Operations to contribute to the accurate and timely completion of all daily tasks to enable the efficient delivery of high quality operational service in line with industry standards and in accordance with the Bank’s policies and procedures. To support process improvement initiatives and implement them as agreed in order to streamline activities and support planned internal and external client satisfaction standards

Scope of role:

• UK CIB and Group Functions + All UK Group Entities for shared services

Key Responsibilities Of Role

• To understand and process all payment types using Swift, Chaps and in house systems.
• Amend Palm Payments
• Validation of payments
• OMR Corporate deal maintenance – validation
• input and validation of payments in Plasma
• Batch input and release
• Preparation of month end statistics
• Monitoring and facilitation of all referrals raised by Lisbon Hub to the respective decision maker
• Familiarity with CAT and CAMPS, new systems used for the workflow of referrals.
• Minimising operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing,
• Sufficient regular controls. Ensuring appropriate escalation to management and/or Permanent Control (or Compliance as
• Appropriate) as soon as an issue is identified. Direct contribution to BNPP operational permanent control framework.

Experience, Qualifications & Competencies

Social skills

• Good communication
• Co‐operative attitude
• Interacts well with others as a team member
• Adaptable to change
• Self motivated to attain high standards

Work related skills

• Accurate and thorough
• Knowledge of uk referrals
• Capable of dealing with variable workloads with high peaks
• Willing and supportive of colleagues
• High performance standards
• Problem solving

Technical skills

• Usual back office systems.

Primary Location

GB-ENG-London

Job Type

Standard / Permanent

Job

PROCUREMENT OR SECURITY OR FACILITIES MANAGEMENT

Education Level

Bachelor Degree or equivalent (>= 3 years)

Schedule

Full-time