Pandora’s US Distribution Center is looking to hire a Returns Assistant! This role plays a critical part in ensuring that our returned product is inspected and processed in accordance with our standards. Become a part of the world’s largest jewerly brand by joining our Operations team, and help us “give a voice to people’s loves”! We are not your typical warehouse environment; come see for yourself!

The Returns Assistant provides important information needed for resolving both product and service problems. This position opening is for the 8:00am – 4:30pm shift.

What you will be responsible for:
Unpack returned goods and carefully verify and assess product against correspondence sent by the customer.
Determine damage returns from stock balance.
Carefully assess damaged items and confirm they are manufactured defects and covered by our current warranty.
Enter Credits into AX, transfer physical jewelry to next stages depending on the type of return.
Sort and clean jewelry for resale
Operate ULTRASONIC jewelry cleaning machine.
Quality Control clean jewelry after cleaning following guidelines for possible damages.
Bag & label after quality control for inventory adjustments.
Track incoming returns.
Participate in initiatives and special projects
Assist other departments as needed

A bit about you:
1-3 years’ experience working in a similar environment
HS Diploma/GED
Basic mathematical skills required
High attention to detail; able to accurately and efficiently perform repetitive, routine tasks
Remain calm and composed under pressure
Professional attitude and demeanor
Team player mentality
Possess ability to bend, kneel, reach and left arms
Able to stand for up to 8 hours per day; occasional lifting of 50 pounds or more
Ability to work Saturday shifts as needed

Our Rewards:
Comprehensive medical, dental, and vision insurance with multiple plan options available based on your individual or family needs.
An exceptional 401k plan with a 6% employer match and 100% immediate vesting!
Tuition reimbursement for Associate, Bachelor, and Master degrees.
Employee Jewelry discount program!
A peer-to-peer recognition program which allows employees to redeem recognition points for merchandise and travel
A dedicated cafeteria where we offer free breakfast & lunch. There’s even coffee, soda, flavored teas and filtered water!
A free, individual gym membership, located only one block away from the US DC.
An array of paid time off benefits such as, vacation, sick, personal days, volunteer day, celebration day, 10 company-recognized holidays and even your birthday!
Paid Holidays
& more!