Outbound & Digital Agent

Job Type
Temporary / Contract

Your role
Do you enjoy working in an ever-changing environment with a diverse range of internal and external stakeholders? Do you want to proactively go the extra mile to support our domestic and international markets in the provision of unparalleled digital and personal touchpoints?

We are looking for a digitally savvy colleague who will:

• engage clients by means of targeted Outbound campaigns
• support front colleagues by facilitating client contact and administrative support
• provide remote and personal 1:1 e-banking session to showcase UBS’ first-in-class digital solutions
• closely collaborate with internal market representatives to continuously tailor our service offering to the specific needs of our internal and external stakeholders

Your team
You will be part of the highly skilled and motivated Digital Agent & Outbound team within the Front Support Office (FSO) in Booking Center Switzerland.

Our team is truly diverse, passionate in driving digitalization and committed in delivering the best of UBS to our clients. Collectively we aim to cultivate a work environment that enables team members to develop their personal and professional skills in line with their individual development aspirations.

Your expertise

• expertise on remotely and personally supporting and engaging with a diverse range of domestic and international clients
• ability to identify clients’ needs and tailor the service provided accordingly
• curious mindset and ambition of self-identifying problems and opportunities
• strong problem-solving skills and ability to offer tactical and strategic solutions
• excellent verbal communication skills in German or French or Italian and English to provide our clients a first-class experience. Any additional language is an advantage.

About Us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

How We Hire

We may request you to complete one or more assessments during the application process. Learn more

Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it’s our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.